Suzanne Thun
Reno,USA
Summary
Professional healthcare manager prepared for Nurse Case Manager role. Strong focus on team collaboration and patient care. Reliable in adapting to changing needs and achieving results. Skilled in care coordination, medical assessment, and patient advocacy, with compassionate and patient-centered approach valued in healthcare.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Nurse Case Manager
Molina Healthcare
05.2025 - Current
- Managed care coordination for diverse Medicaid patient populations, ensuring seamless transitions and continuity of services.
- Conducted comprehensive assessments to develop individualized care plans addressing medical, social, and psychological needs.
- Collaborated with multidisciplinary teams to optimize treatment strategies and enhance patient outcomes in complex cases.
- Educated patients and families on healthcare options, promoting informed decision-making and adherence to care plans.
Nurse Case Manager
Corvel Corporation
03.2022 - 03.2025
- Oversaw and managed workers' compensation files while ensuring accuracy and compliance with industry standards.
- Devised comprehensive treatment plans specifically tailored to the unique needs of injured workers.
- Collaborated effectively with employers and adjusters to implement prompt and efficient return-to-work strategies.
- Conducted thorough assessments of telephonic, field, and catastrophic injury cases, resulting in enhanced patient outcomes.
- Monitored patient progress through regular follow-ups, adjusting care plans as necessary to meet evolving health needs.
- Implemented quality improvement initiatives that streamlined case management processes and improved operational efficiency.
- Educated patients and caregivers on healthcare protocols and processes.
- Served as a liaison between patients and various support services such as financial assistance programs, community resources, and mental health counseling to ensure holistic care was provided.
- Increased referral rates by providing excellent service and building meaningful relationships with patients and caregivers.
Nurse Case Manager
Paradigm
05.2019 - 03.2022
- Managed both telephonic and field workers compensation cases while facilitating prompt return to work.
- Developed and modified patient care plans and assisted interdisciplinary team in identifying client needs and goals to determine priorities of care.
- Cultivated expertise in catastrophic nurse case management, enhancing coordination of care for critical cases.
- Mentored new case managers by providing guidance on best practices in patient assessment and care coordination methods.
- Analyzed data trends to identify areas for improvement in service delivery, enhancing overall program effectiveness and patient satisfaction.
Nurse Case Manager
Axispoint Health
03.2014 - 05.2019
- Collaborated with the Nevada Medicaid population on chronic disease management, facilitating access to vital healthcare services.
- Trained as an oncology nurse case manager and served as a preceptor, mentoring future nursing professionals.
- Achieved my CCM certification during this process, alongside my CA RN license, reinforcing my commitment to ongoing professional development.
- Educated patients on disease management techniques, empowering them to take control of their health and reduce complications.
- Applied critical thinking skills during case reviews to identify potential risks or challenges before they escalated into larger issues.
- Ensured regulatory compliance by staying current on industry best practices and maintaining meticulous documentation records.
Education
Associates Degree - Nursing
Western Nevada College
Carson City, USA05.2008
Bachelors Degree - Health Information Management
Carroll College
Helena, USA05.1990
Skills
- Case Management
- Worker's Compensation
- Telephonic Claims
- Field Claims
- Catastrophic Injury Claims
- Chronic Disease Management
- Oncology Case Management
- Medical Assessment
- Report Preparation
- Cost Management
- PC Proficiency
- Dedication
- Collaboration
- Communication
- Empathy
- Efficiency
- Medication monitoring
- Case evaluation
- Clinical assessment
- Care coordination
- Care planning
Certification
- Licensed Registered Nurse - 2008 to present in both Nevada and California.
- Certified Case Manager - 2015 to present
Timeline
Nurse Case Manager
Molina Healthcare
05.2025 - Current
Nurse Case Manager
Corvel Corporation
03.2022 - 03.2025
Nurse Case Manager
Paradigm
05.2019 - 03.2022
Nurse Case Manager
Axispoint Health
03.2014 - 05.2019
Bachelors Degree - Health Information Management
Carroll College
Associates Degree - Nursing
Western Nevada College