Suzanne Victoria Whiddon
Tallahassee
Summary
Dynamic and results-driven professional with extensive experience in customer service at Publix Supermarkets. Skilled in cash handling and effective communication, I excel in fast-paced environments, ensuring customer satisfaction and operational efficiency. Recognized for my attention to detail and ability to adapt quickly, I consistently deliver exceptional service and support team success.
Overview
19
19
years of professional experience
Work History
Associate – (Cashier, Hostess, Runner)
Hopdoddy
Tallahassee
05.2023 - Current
- Learn new menu items and specials
- Welcome and serve customers by providing product information and taking orders
- Received payment by cash, credit card, or debit card and assist the customer with any issue relating to their payment or order
- Answer any questions about the products our restaurant offers
- Ensure customers have a great experience
- Responsible for quickly and accurately delivering orders from the kitchen to customer
- Maintain a clean and welcoming environment in the restaurant
Office Associate – Seasonal
Balfour & Company
Tallahassee
05.2023 - 06.2023
- Analyzed detailed files to ensure appropriate work was completed and sequenced
- Perform maintenance of accounts as needed
- Complete work in a fast-paced environment
- Utilize office equipment and software to complete work
Deli Clerk
Publix Supermarkets
Oviedo
07.2006 - 05.2023
- Prepare and serve orders for customers while providing premier customer service
- Sells products by providing customers with information needed to make product related decisions
- Fills, maintains, and rotates products and displays
- Operate meat and cheese slicers, over, fryer, microwave, cutting tools, scale, and other deli equipment
- Determine appropriate supplies to order to maintain product flow
- Serve customers by providing products and taking orders
Cashier/Bagger
Publix Supermarkets
Tallahassee
07.2006 - 05.2023
- Process merchandise returns and exchanges
- Receive payment by cash, check, credit cards, vouchers, or automatic debits
- Answer customers' questions and provide information on procedures or policies
- Serve customers by providing products and taking orders
- Pack purchased items for customers
- Assist customers with additional items/change if necessary
- Responsible for cleaning store throughout day/end of day
- Replenishing carts
- Assisting customers to their vehicles with their purchases
Education
Seminole High School -
Seminole High School
Sanford, FL01.2004
Skills
- Office equipment operation
- Customer service
- Data entry
- Time management
- File management
- Cash handling
- Effective communication
- Call handling
- Multitasking
- Attention to detail
- Team collaboration
- Adaptable learning
- Conflict resolution
- Communication
- Typing speed
- Telephone etiquette
- Adaptability and flexibility
- Mail handling
- Microsoft Office Suite
Education And Professional Development
High School Diploma, Seminole High School, Sanford, FL, 05/01/04
Affiliations
- Reading
- Writing
- Outdoor activities
Timeline
Associate – (Cashier, Hostess, Runner)
Hopdoddy
05.2023 - Current
Office Associate – Seasonal
Balfour & Company
05.2023 - 06.2023
Deli Clerk
Publix Supermarkets
07.2006 - 05.2023
Cashier/Bagger
Publix Supermarkets
07.2006 - 05.2023
Seminole High School -
Seminole High School
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