Alyssa Pendleton
Tyler
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.
Overview
3
3
years of professional experience
Work History
Cashier/Sales Associate
Lindale Smoke & Vape
05.2024 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Stocked, tagged and displayed merchandise as required.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Managed inventory to ensure product availability, contributing to uptick in sales.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
- Prepared merchandise for sales floor by pricing or tagging.
- Used POS system to enter orders, process payments and issue receipts.
Barista
Scooter's Coffee
08.2023 - 05.2024
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Controlled line and crowd with quick, efficient service.
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained regular and consistent attendance and punctuality.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Monitored supply levels at counter and maintained customer areas to meet typical demands.
- Packaged bagels, muffins and other food items for customer purchase.
Receptionist
Stateline Construction LLC
03.2022 - 08.2022
- Kept front office area clean and neat, ordered/stocked office supplies/food .
- Responded to inquiries from vendors seeking information, helped resolve any problems or complaints.
- Answered phone promptly and directed incoming calls to correct offices.
- Corresponded with TxDOT offices and vendors through email, telephone.
- Created, organized, maintained and updated employee information in computer databases and files.
- Provided clerical support to Project Manager copying, faxing, and filing documents.
- Managed multiple tasks and met time-sensitive deadlines, such as TxDOT submittals (Prompt Pay, Work Injury Reports, Diversity Management System)
- Handled onboarding new employees and securing paperwork completion, as well as running their information through E-Verify prior to employment.
- Routed incoming mail and messages to relevant personnel without delay.
Server/Restaurant Hostess
Val's Italian Restaurant
11.2021 - 03.2022
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Managed seating chart and monitored activity in restaurant to keep constant and efficient dining flow.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Used cash registers and credit card machines to cash out customers.
- Developed and maintained up-to-date knowledge of menu items and daily specials to accurately respond to customer queries.
- Provided adequate supply of place settings for tables and miscellaneous supplies for work stations to last throughout assigned shift.
- Cultivated positive guest relations by managing information and orchestrating speedy seating.
Education
High School Diploma -
Penn Foster Career School
Scranton, PA04.2024
Skills
- Verbal and Written Communication
- Time Management
- Office Equipment Operation
- Mail Handling
- Reception Desk Management
- Office Supply Inventory Control
- Cash and Transaction Handling
- Conflict and Complaint Resolution
- Multi-Line Telephone Systems
- Organization and Time Management
- Photoshop and Adobe Software
- Google Docs
- Food Preparation and Safety
- Collaborative Relationships
Timeline
Cashier/Sales Associate
Lindale Smoke & Vape
05.2024 - Current
Barista
Scooter's Coffee
08.2023 - 05.2024
Receptionist
Stateline Construction LLC
03.2022 - 08.2022
Server/Restaurant Hostess
Val's Italian Restaurant
11.2021 - 03.2022
High School Diploma -
Penn Foster Career School
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