Shakhzod Ismoilov
New York
Summary
Dynamic professional with proven expertise in customer service excellence at AutoZone, leveraging bilingual proficiency and sales techniques mastery to drive results. Adept at enhancing guest experiences and executing company standards, showcasing leadership and communication skills. Successfully assisted high-profile clientele, achieving a 95% satisfaction rate. Skilled in decision making and delivering personalized service.
Overview
4
4
years of professional experience
Work History
Cashier/Sales Associate
AutoZone
Brooklyn
10.2024 - 08.2025
- Executed company policies, procedures, and safety standards to ensure the proper cleanliness and safety of the office and equipment.
- Assisted customers in selecting automotive parts and accessories.
- Carefully stock, set, and organize products, parts, and items to designated spots.
- Processed customer transactions using point-of-sale systems efficiently.
- Maintained cleanliness and organization of the sales floor and checkout area.
- Responded to customer inquiries regarding product availability and features.
Waiter and Server
Private Catering Company
Brooklyn
05.2022 - 08.2024
- Delivered detailed waitering services to enhance guest experiences for VIP customers.
- Provided attentive service to guests during private events and gatherings.
- Handled guest inquiries and special requests promptly and professionally.
- Supported event coordinators by following detailed service instructions.
- Checked with customers to ensure that they were enjoying their meals.
- Specialized in designing and implementing unique, personalized care for high-profile clientele.
Waiter/Customer Service
Kabaret Restaurant
Spotswood
10.2021 - 11.2022
- Specialized in assisting and satisfying high value customers.
- Provided high level service to individuals with certain prefence.
Education
Computer Systems Information -
New York City College of Technology
Brooklyn, NY12.2026
High School - English literature
New Utrecht High School
Brooklyn, NY06.2023
Skills
- Customer service and food service
- Communication skills
- Leadership and time management
- Bilingual proficiency
- Sales techniques mastery
- Written and verbal communication
- Decision making aptitude
- Customer service excellence
Languages
- Uzbek
- English
- Russian
Timeline
Cashier/Sales Associate
AutoZone
10.2024 - 08.2025
Waiter and Server
Private Catering Company
05.2022 - 08.2024
Waiter/Customer Service
Kabaret Restaurant
10.2021 - 11.2022
Computer Systems Information -
New York City College of Technology
High School - English literature
New Utrecht High School