Suzanne Whitmarsh
Millbury
Summary
Experienced Clinical Coordinator and Lead PET/CT Technologist with expertise in staff supervision and protocol development. Enhanced departmental efficiency through strategic initiatives and achieved PET certification. Specializes in nuclear medicine technology, coordinating schedules, managing resources, and ensuring compliance with regulatory standards. Facilitates teamwork and communication among healthcare professionals to optimize patient care.
Overview
30
30
years of professional experience
1
1
Certification
Work History
Clinical Coordinator/Lead PET/CT technologist – Nuclear Medicine (CNMT, RT (N), PET)
Boston Medical Center
Boston
05.2025 - Current
- Clinical Coordinator/Lead PET/CT technologist: working as a full-time technologist and clinical coordinator, leading the PET/CT center at Boston Medical Center. I help supervise a staff of 10 technologists. I perform lead duties related to PET/CT, including decision making on patients, scheduling, and research studies. I assist with protocol development and changes, help with billing, and attending needs. I also assist with isotope ordering and therapeutic needs.
- I lead our PET/CT department, performing all duties required of a technologist, from scheduling patient exams to performing them. I was also one of the first technologists to acquire my PET certification in 2010 when they started offering it.
- Performed quality control on cameras and Hot Lab equipment, executing and processing a wide range of patient imaging studies.
- I am trained to cover the general Nuclear Medicine department when needed, performing all Nuclear Medicine duties on my own, from QC to patient exams.
- Utilized extensive knowledge and experience in therapeutics to enhance clinical practices in Nuclear Medicine.
Clinical Supervisor—Nuclear Medicine (CNMT, RT(N), PET)
Beth Israel Deaconess Medical Center
Boston
04.2019 - 03.2025
- Supervised Nuclear Medicine department at Beth Israel Deaconess Medical Center, managing a staff of 12 across three locations. Set daily schedules, performed billing, developed and edited protocols per attending MD directives, handled diverse phone inquiries, ensured departmental efficiency, processed orders, ordered isotopes, and evaluated staff for annual competencies.
- I am trained and rotated through our PET/CT department, performing all duties required of a technologist, from scheduling patient exams to performing them. I was also one of the first technologists to acquire my PET certification in 2010 when they started offering it.
- Executed comprehensive duties of a technologist, conducting quality control on cameras and Hot Lab equipment while performing and processing a variety of patient imaging studies.
- Operated independently in outpatient Nuclear Medicine department, handling all responsibilities from quality control to patient exams.
Certified Nuclear Medicine Technologist (CNMT, RT(N), PET)
New Hanover Regional Medical Center
Wilmington
06.2004 - 04.2019
- I am trained and rotate through our PET/CT department, performing all duties required of a technologist, from scheduling patient exams to performing them. I was also the first technologist in my department to acquire my PET certification in 2010.
- Acted as charge technologist, ensuring performance of all scheduled exams, resolving issues, and supervising fellow technologists.
- I perform all duties expected of a technologist, from QC on cameras and Hot Lab equipment to performing and processing patient imaging studies of all types
- I am trained to cover our outpatient Nuclear Medicine department when needed, performing all Nuclear Medicine duties on my own, from QC to patient exams.
- I act as the lead technologist in the training and assisting of all Zevalin Therapies that are ordered for our department.
- Managed daily schedule, ordered doses, and scheduled patients, supporting technologist team during secretary's absence.
- Co-chaired and later led the Radiology Employee Council, facilitating positive changes in departments and enhancing overall Radiology operations.
Student Research Lab Assistant
Harry S. Truman Memorial Veterans Hospital
Columbia
02.2003 - 08.2003
- Contributed to radiopharmaceutical research department, focusing on advanced studies in radiolabeling techniques.
- Assisted research scientists with radio-labeling antibody conjugations and prepared gel electrophoresis to support ongoing experiments.
- Conducted daily surveys and swipe tests in both labs to ensure operational integrity and data accuracy.
Licensed Pharmaceutical Technician
Boone Hospital Center
Columbia
08.1999 - 02.2003
- Certified in intravenous drug preparation, including drips, patient controlled analgesics, epidural analgesics, tpn bags for adults and infants, blood products, and pediatric and neonatal doses.
- Gained experience in handling and dispensing surgical drugs, applying sterile techniques, and dispensing anesthesia gases to machines in surgical suites.
- License #1999142064, valid through May, 2003, State of Missouri
Pharmaceutical Technician
D&H Drug Store
Columbia
05.1999 - 10.1999
- Prepared and dispensed medications accurately for customer prescriptions.
- Processed prescriptions to ensure accurate dispensing in pharmacy settings.
- Assisted pharmacists in counseling patients on medication usage and side effects.
- Managed inventory levels and performed regular stock checks to ensure availability.
Customer Relations
Déjà Vu Comedy Club & Bar
Columbia
05.1996 - 02.1999
- Led waitstaff and reservation team at comedy house, selling products to customers, collaborating with team, and managing demanding situations with effective problem-solving.
- Communicated effectively with customers, co-workers, comedians, and management while handling ticket sales and balancing finances for comedy house.
- Participated in departmental meetings to discuss current trends in the industry and ways to improve customer relations initiatives.
- Resolved customer service issues in a timely manner while maintaining excellent customer relations.
- Developed processes for improving customer relations strategies.
Veterinarian Technician
Pet Center, LTD.
Columbia
05.1996 - 11.1997
- Assisted veterinarians during surgeries and medical procedures.
- Assisted veterinarians with surgical procedures, sterilized instruments, facilitated office visits, drew blood, and conducted blood work tests to support patient care.
- Monitored animal vital signs and reported changes to the veterinary team.
- Prepared and administered medications as directed by veterinarians.
- Ensured the well-being of animals recovering from surgery and those boarding, fostering a safe and supportive environment.
Education
Bachelor of Health Sciences - Nuclear Medicine Technology
University of Missouri-Columbia
05-2004
BA - Biological Science, Chemistry
University of Missouri-Columbia
01-1999
Skills
- Trained in using Nuclear Medicine technology, including but not limited to Siemens (Nuclear and PET/CT systems), ADAC, Phillips, GE, Marconi, and Piccard Camera systems, along with all other equipment essential to the inner workings of a Nuclear Medicine department
- Trained in using Fuji PACS dicom services, McKesson PACS systems, MIM, along with other computer programs essential to its use
- Trained in using certain hospital technologies (ie Pixis Systems and patient care devices)
- Experience in using research equipment
- Skilled at hospital database, enabling patient access, drug entries, patient profiles, and corresponding programs
- Billing processes
- Patient management
- Inventory management
- Staff supervision
- Staff development
- Problem solving
- Records management
- Time management
- HIPAA
- Patient care
- Organizing staff schedules
- Experience in using computer programs such as Microsoft Word, Excel, Word Perfect, Internet use, etc
Certification
- CMNT
- ARRT (N)
- PET
- ACLS (Advanced Cardiovascular Life Support)
- BLS (Basic Life Support)
Accomplishments
- Baccalaureate member of the Alpha Eta Society (University Of Missouri), a devotion to scholarship in Allied Health
- Volunteer recognition at Boone Hospital Center for two years in the ED and Skilled Nursing Department
- Dean’s Honor Roll at the University of Missouri—Columbia
- Shooting Star award achieved at Boone Hospital Center for recognition of excellence of service in my job, to patients, and for meeting hospital standards
- Park Patrol membership recognition for continued volunteer services to the city of Columbia
Activities
- St. Jude’s Hero (raising money for St. Jude’s Children’s Research Hospital through running marathons) (2011-present)
- Running
- Park Patrol volunteering
- Swimming team
- Choir
- Dance (tap, jazz, & ballet)
- Cross country team
- Musicals
- Piano
- Volunteer work for BHC & United Way
- Babysitting
- Church soloist
- Writer
Timeline
Clinical Coordinator/Lead PET/CT technologist – Nuclear Medicine (CNMT, RT (N), PET)
Boston Medical Center
05.2025 - Current
Clinical Supervisor—Nuclear Medicine (CNMT, RT(N), PET)
Beth Israel Deaconess Medical Center
04.2019 - 03.2025
Certified Nuclear Medicine Technologist (CNMT, RT(N), PET)
New Hanover Regional Medical Center
06.2004 - 04.2019
Student Research Lab Assistant
Harry S. Truman Memorial Veterans Hospital
02.2003 - 08.2003
Licensed Pharmaceutical Technician
Boone Hospital Center
08.1999 - 02.2003
Pharmaceutical Technician
D&H Drug Store
05.1999 - 10.1999
Customer Relations
Déjà Vu Comedy Club & Bar
05.1996 - 02.1999
Veterinarian Technician
Pet Center, LTD.
05.1996 - 11.1997
Bachelor of Health Sciences - Nuclear Medicine Technology
University of Missouri-Columbia
BA - Biological Science, Chemistry
University of Missouri-Columbia