Telephone customer service professional known for delivering results with high standards. Brings valuable experience in customer interaction and issue resolution. Reliable team player with strong focus on collaboration and adaptability to changing needs.
I took calls for many companies. My clients were doctors, lawyers, plumbers, the Milwaukee Zoological Society, real estate property managers and many others. I dispatched them, as appropriate to the correct on call.
The last ten years of my employment, I was the third shift person, and usually was alone to handle calls, many of which were urgent.
i found the job personally satisfying because I was competent and was able to truly help many people.