Hi, I’m
Suzette Cooperstein
Banking & Lending Professional
Bellingham,MA
Summary
Versatile loan processing professional specializing in customer service and bank standards. Excellent communicator and decision maker with a strong eye for detail and a proactive nature. Well-qualified administrative team member bringing demonstrated knowledge and abilities in loan processing. Effective at organizing paperwork, resolving discrepancies and working with third-party vendors to clear issues and completing closings. Manages high-volume loan paperwork in dynamic environments with high production, approval and customer relations targets. Expertise includes reviewing and validating personal, employment and financial histories for each applicant. Self-motivated and reliable with excellent teamwork, problem-solving and organizational skills.
Overview
11
years of professional experience
Work History
Formally E Mortgage Management
07.2020 - 02.2022
Job overview
- Managed full pipeline of upwards of 150 active loan files, full lifecycle of residential mortgage applications after Initial disclosures are being completed
- Complete file review for Income/Assest/Employment
- Full application to close Processor- Submission a detailed loan package to the lender for approval
- Review approval/denial conditions from Underwriter
- Orders as necessary for each file: verification of employment, evidence of insurance, payoffs, tax transcripts, credit supplements, condo questionnaires, subordination requests, and title work
- Prepare closing statements for closing department
- Complete file for clear to close and scheduling, follow up with quality control department post funding
- Serving as a liaison between borrowers, LO, and underwriters
- Effectively reached monthly sales goal at 85-96% close rate
- Energetic, Fun and positive person
- Strong sense of urgency to close loans quickly
- Managed both retail and wholesale files
Movement Mortgage Company
Loan Officer Assistant - Processor
04.2017 - 06.2020
Job overview
- Effectively worked with the Loan Officers under a Team of 14
- Reviewed and scrubbed files for Income, Assets, Self-Employment
- Completed FHA Connections
- File reviews collaboration to maximize approval from UW
- Ordered Title research, Appraisals, Flood and any additional third-party additions
- Approval Conditions- Review and completion of all UW conditions with customer contact
- Final Approval or CTC to closing file was my responsibility.
Zenith Mortgage Advisors, Inc
Loan Processor
04.2015 - 03.2017
Job overview
- Scrub files for inaccuracies, full review of Income, Assets, Work history
- Run AUS-DU-LP
- Order employment and asset verifications
- Preparation to submit to Lenders
- On conditional approval complete all items work with Lender to complete file
- Final Approval to Closing
- Utilization of the following platforms: Encompass & Calyx, PCL Blend, OB (Rate Lock)
Re/Max Executive Realty
Real Estate Sales Agent
09.2019
Job overview
- Negotiated terms of the offer to purchase of residential Real Estate
- Facilitated terms of the negotiations
- Collaboration with lender and Attorneys to complete the sale
Keller Williams Premier Properties
01.2011 - 09.2019
Job overview
- Negotiated terms of the offer to purchase of residential Real Estate
- Facilitated terms of the negotiations
- Collaboration with lender and Attorneys to complete the sale
Education
Boston College
Bachelor of Science from Sociology
Skills
- Customer Support & Product Management
- Financial Analysis & Credit Analysis
- Strong Communication & Problem Solving
- Risk Management
- Most CRM Software experience; Encompass , Salesforce, Constant Contact(5 years)
- Networking and Partnership Development
- Process Optimization
- Loan Modification
Additional Information
- Links https://www.linkedin.com/in/Suzettecooperstein Certifications and Licenses , Mortgage Loan Officer- Licensed in RI & MA Real Estate License RI & MA
Timeline
Formally E Mortgage Management
07.2020 - 02.2022
Real Estate Sales Agent
Re/Max Executive Realty
09.2019
Loan Officer Assistant - Processor
Movement Mortgage Company
04.2017 - 06.2020
Loan Processor
Zenith Mortgage Advisors, Inc
04.2015 - 03.2017
Keller Williams Premier Properties
01.2011 - 09.2019
Boston College
Bachelor of Science from Sociology