Dedicated and compassionate Registered Nurse (RN) with progressive career history in direct patient care, and care coordination in fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Medical Case Manager
Caloptima Health
12.2024 - Current
Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department.
Authorize requested services according to department guidelines and verifies eligibility through the state systems
Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements
RN Supervisor
Anaheim Point Healthcare and Wellness
05.2019 - 10.2024
Developed strong rapport with patients and families through active listening, empathy, and clear communication during challenging situations.
Provided direct patient care, stabilized patients and determined next course of action
Managed care from admission to discharge, including patient assessments, care planning, health educations and discharging support to provide comprehensive care to patients daily
Skillfully performed venipuncture, IV insertion, and catheterizations, ensuring proper technique and adherence to infection control standards.
Collaborated with physicians to optimize patient treatment plans, resulting in better health outcomes
Cultivated an atmosphere of teamwork and open communication among staff members, resulting in a more cohesive work environment and greater job satisfaction for the nursing team
Educated patients and family members on disease processes, treatment options, and self-care techniques.
Managed wound care, including dressing changes, monitoring for signs of infection, and collaborating with wound care specialists as needed.
Evaluated patient histories, complaints, and current symptoms.
Ensured accurate documentation of patient information in electronic medical records system for optimal data integrity and accessibility across healthcare providers
Decreased hospital readmission rates through diligent monitoring of high-risk patients and proactive interventions as needed
Managed critical situations calmly and efficiently, providing guidance to the nursing team during emergencies
Collaborated with interdisciplinary teams for optimal patient care, ensuring seamless communication between healthcare providers.
Administered medications and treatment to patients and monitored responses.
Registered Nurse
Fountain Care Center
09.2018 - 04.2019
Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary
Facilitated patient transitions between different levels of care, ensuring continuity of services and minimizing disruptions in treatment plans
Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention
Educated family members and caregivers on patient care instructions
Managed patients recovering from medical or surgical procedures
Staff Nurse
Nur Ol Oyon Clinic
10.2014 - 08.2015
Specializing in the care of maternity patients
Responsible for the care of the maternity patients during ante partum and post partum
Knowledge and experience in fetal monitoring, drawing labs, and IV infusion
Assessed physical, psychological, physiologic, and cognitive status of patients
Monitored patients' conditions and reported changes in physical presentation, appearance, and behavior to discuss treatment with physicians
Performed various nursing interventions such as wound dressing, vital sign monitoring, and specimen collection
Staff Nurse
Tripoli Central Hospital
09.2012 - 09.2014
Performed various nursing interventions such as wound dressing, vital sign monitoring, and specimen collection.
Demonstrated strong critical thinking skills in assessing patients' conditions quickly and accurately, initiating appropriate interventions when needed
Recognized and reported changes in patients' conditions promptly, initiating appropriate interventions or escalating concerns to physicians as needed
Monitored patients' conditions and reported changes in physical presentation, appearance, and behavior to discuss treatment with physicians.
Managed patients recovering from medical or surgical procedures.
Education
Bachelor of Science - Nursing
Perpetual Help College
03.2008
Skills
Medication and IV administration
Clinical Wound Treatment Experience
Problem-Solving
Vital signs monitoring
Patient Safety
Patient Care
Rehabilitation Nursing
Infection control measures
Charting and clinical documentation
Lab result interpretation
Proper catheter insertion/removal
Case documentation
Client advocacy
Care coordination
Basic life support
Geriatric care
Clinical judgment
Certification
Registered Nurse, California, RN95164981
American Heart Association Basic Life Support (BLS) .
Timeline
Medical Case Manager
Caloptima Health
12.2024 - Current
RN Supervisor
Anaheim Point Healthcare and Wellness
05.2019 - 10.2024
Registered Nurse
Fountain Care Center
09.2018 - 04.2019
Staff Nurse
Nur Ol Oyon Clinic
10.2014 - 08.2015
Staff Nurse
Tripoli Central Hospital
09.2012 - 09.2014
Bachelor of Science - Nursing
Perpetual Help College
Similar Profiles
Joyce McGregorJoyce McGregor
Claim Resolution Specialist at CalOptima HealthClaim Resolution Specialist at CalOptima Health