Summary
Overview
Work History
Education
Skills
Timeline
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Suzette Levy

Fort Lauderdale,FL

Summary

Resourceful Supervisor trained in resolution of critical issues within time-sensitive environment with successful track record of building and maintaining talented teams. Highly organized, energetic and versatile leader committed to continuous improvements. Proven history of motivating staff to work together to achieve targets.

Overview

17
17
years of professional experience

Work History

Reimbursement Supervisor

Envision Healthcare
Fort Lauderdale, FL
01.2021 - 11.2023
  • Directed and supervised team of 9 employees in daily operations.
  • Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
  • Conducted weekly meetings with team members to discuss upcoming tasks and project deadlines.
  • Analyzed, reviewed and processed medical claims for payment accuracy and completeness.
  • Monitored employee productivity levels on a regular basis to identify areas of improvement.
  • Evaluated employee performance through periodic reviews and documented results accordingly.
  • Provided guidance and direction to subordinates regarding job duties and responsibilities.
  • Maintained confidentiality and integrity of patient data.
  • Verified technical reimbursement questions for providers, billing and coding staff.
  • Delegated work to staff, setting priorities and goals.

Team Leader

Envision Healthcare
Fort Lauderdale, FL
07.2011 - 01.2021
  • Coordinated team activities and delegated tasks to ensure efficient completion of projects.
  • Developed strategies for problem solving and conflict resolution among team members.
  • Analyzed data from various sources to identify areas of improvement in the department's operations.
  • Assigned projects and distributed tasks to team members as per area of expertise.
  • Completed daily quality assurance duties to provide feedback for improvements.
  • Conferred with other supervisors to coordinate operations and activities within or between departments.
  • Maintained positive working relationship with fellow staff and management.
  • Offered training and support to keep team members motivated and working toward objectives.

Reimbursement Specialist

Envision Healthcare
Fort Lauderdale, FL
05.2007 - 07.2011
  • Analyzed patient data to ensure accuracy of reimbursement information.
  • Reviewed and processed reimbursement requests in accordance with company policies and procedures.
  • Resolved discrepancies between provider documentation and insurance plan requirements.
  • Responded to customer inquiries regarding the status of their reimbursement requests.
  • Investigated complex cases involving multiple providers or incorrect coding issues.
  • Collaborated with other departments within the organization to coordinate activities related to reimbursements.
  • Ensured compliance with applicable laws and regulations when processing reimbursement requests.
  • Researched rejections, investigating problems to appeal claims.
  • Answered customer questions to maintain high satisfaction levels.
  • Submitted claims to insurance companies.
  • Entered procedure codes, diagnosis codes and patient information into billing software to facilitate invoicing and account management.

Education

Some College (No Degree) - Secretarial Studies and Office Administration

Montego Bay Community College
Montego Bay Jamaica

Skills

  • Financial Accounting
  • Employee Supervision
  • Eligibility Verification
  • Vendor Management
  • Handling Complaints
  • Training and Mentoring
  • Team Building
  • Goal-Oriented
  • Data Analytics

Timeline

Reimbursement Supervisor

Envision Healthcare
01.2021 - 11.2023

Team Leader

Envision Healthcare
07.2011 - 01.2021

Reimbursement Specialist

Envision Healthcare
05.2007 - 07.2011

Some College (No Degree) - Secretarial Studies and Office Administration

Montego Bay Community College

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Suzette Levy