Suzi Truby
Albuquerque
Summary
Accomplished Deputy Director with extensive experience in Family Support Division operations. Advanced through various roles, enhancing organizational efficiency and client support. Seeking to leverage strong customer service skills in a new position.
Overview
1
1
Certification
27
27
years of professional experience
Work History
Deputy Director
Clark County District Attorney's Office
Las Vegas
12.2015 - 04.2025
- Oversaw operations of District Attorney Family Support Division, ensuring alignment with organizational goals.
- Led organization from low-performing agency to top 10 recognition statewide, enhancing reputation and service quality.
- Managed Sr. Management, Supervisors, line staff (over 150 employees).
- Developed and implemented strategic plans for the organization.
- Spearheaded initiatives aimed at increasing efficiency within the organization.
- Monitored and evaluated program effectiveness.
- Assessed program performance against established goals and objectives.
- Established relationships with external partners to expand services offered.
- Coordinated complex investigations across multiple departments and agencies.
- Managed all aspects of human resources, including hiring, terminations, progressive discipline, step hearings, and arbitrations, fostering a compliant and effective workforce.
- Managed budgets, ensuring fiscal responsibility.
- Prepared reports detailing activities of the department for senior management review.
- Maintained compliance with industry regulations and organizational policies.
- Represented the department at meetings, conferences, workshops.
- Assisted in the coordination of special events and corporate functions.
Sr. Management Analyst
Clark County District Attorney's Office
Las Vegas
07.2010 - 08.2015
- Collaborated with attorneys to develop strategic plans for litigation cases.
- Streamlined workflow processes to improve efficiency in case management operations.
- Analyzed complex legal data to support case evaluations and decision-making.
- Facilitated cross-departmental meetings to enhance communication and project alignment.
- Facilitated meetings between stakeholders to discuss progress on assigned tasks or initiatives.
- Participated in special projects involving process improvements or system implementations.
- Conducted ad hoc analysis for executive leadership team members.
Case Manager, Lead, Supervisor Manager
Clark County District Attorney's Office
Las Vegas
04.1998 - 06.2010
- Child support collections
- Location of absent parents
- Paternity Establishment
- Order Establishment
- Child support order enforcement
Education
Bachelor of Arts - Pyschology
University of New Mexico
Albuquerque, NM06-1996
Skills
- Strategic planning
- Program management
- Budget management
- Program evaluation
- Compliance monitoring
- Human resources management
- Complex problem solving
- Team leadership
- Relationship building
- Event coordination
- Performance management
- Customer service
Certification
- Master's certificate in Public Administration
Timeline
Deputy Director
Clark County District Attorney's Office
12.2015 - 04.2025
Sr. Management Analyst
Clark County District Attorney's Office
07.2010 - 08.2015
Case Manager, Lead, Supervisor Manager
Clark County District Attorney's Office
04.1998 - 06.2010
Bachelor of Arts - Pyschology
University of New Mexico