Suzie Aragon
Clearwater,FL
Summary
- Top-Ranked Business and People Leader Dynamic high level leader with strengths in talent development, driving top performance, and enforcing exceptional operational standards. Fosters a culture of candor and employee engagement, with a towering strength in communication, accountability and collaboration.
- Subject matter expert in leading through influence vs. authority in Regional manager roles
- Consistent top driver of key performance metrics
- 'Leader of leaders' in training positions for multi-unit managers & company pilot roll-outs
- Led through fast moving company growth with remodels and grand openings
- Named as regional Kronos compliance champion, Holiday Champion, and feedback director
- Proven success in all areas of human resources including training, culture, retention, and leadership development
Overview
2025
2025
years of professional experience
Work History
- First district in the company to roll out curbside BOPIS program
- Pilot district for multiple BOPIS sales add-on tests, WorkJam remote clock in and timecard approval tests
- Served as Kronos scheduling compliance Champion for the last 1.5 years, leading district managers to meet legal and company scheduling compliance standards, and partnering with corporate leadership on creating multi unit training programs
- Led Region as 2021 Holiday Champion to end Q4 with top controllable results
- Led Region as Breast Cancer Research Foundation Champion to end 2020 #1 in charitable donations
Market District Manager
TJ MAXX
09.2022 - 01.2025
- Led 14 locations over 3 states- $80 million in total annual volume
- #1 in the Region for traffic conversion
- Top driver for sales and credit comp
- Division champion for talent development- led strategy calls
- Collaborate with Regional VP to oversee and visit markets to identify key opportunities for business growth and upskilling of district leaders
- Lead all charity events for the Region
District Manager (Regional Kronos Compliance, Holiday, BCRF, feedback & talent Champion)
ULTA BEAUTY
Knoxville East, TN
08.2019 - 09.2022
- 2nd largest volume market in the Region- 13 stores in Knoxville East TN ($40M in total annual sales)
- Ended 2019 #1 in the company for retail to budget, salon to budget, and overall comp growth
- Surpassed the sales plan every year; with double digit year over year comp growth
- Top Prestige Penetration in the Region 8 months running
- Increased net promoter customer survey scores (NPS) from 8th to second in the region within the first year.
- Grew traffic conversion from lowest to consistent top 3
- Grew salon volume from 2m to 5m in 1 year
- Grew district from 9 to 13 stores in 1 year
- Developed 9 internal leaders to general managers, 18 assistant managers, 11 salon managers, 2 general managers to take on district support & regional support roles
- Mentorship with 2 area managers in the Region to develop towards DM roles
- Awarded for outstanding culture and employee engagement scores
- As region talent development champion, led multiple region trainings for creating and executing both individual development plans and performance improvement plans
Regional Education Manager
07.2018 - 08.2019
- Worked in Human Resources to oversee 2 South and South Central Regions as Manager of education and training
- Responsible for writing and facilitating training at the Region level for new processes and programs- including Diversity & Inclusion, new hiring portal, and associate of the future
- Onboarded new district managers in both Regions- partnered with regional vice presidents weekly on observations, feedback, and multi unit leader wins and opportunities
- Created and led development plans for high potential general managers
Regional Loyalty Manager
02.2017 - 07.2018
- Based in the operations department, served as loyalty life cycle program manager for South and South Central Regions
- Led 'perfect state districts' in each region with concentrated support- both ending #1 in their respective regions, and one #1 in the company
- Supported training and coaching for impactful behaviors around the loyalty program, to drive the company's #1 strategic imperative of deepening loyalty and acquiring new guests
General Manager, Market Trainer
02.2012 - 02.2017
- Managed a total of 6 locations in 2 markets, grand opening 2 of the locations
- Led the top location for loyalty life cycle including credit in the Region
- Internally developed and promoted multiple leaders for the district
- Onboarded and mentored all new general managers as market trainer, led conference calls for Kronos compliance and training initiatives
Business Manager/Associate Account Executive
Nordstrom
Tampa/Clearwater
08.2009 - 01.2012
- Top volume counters in Tampa/Clearwater locations
- As licensed esthetician executed educational events and training classes
- Top % to comp results for annual trend show event 3 years in a row
- Hiring and developing top talent
General Manager
Shapes Total Fitness
Temple Terrace
02.2007 - 08.2009
- Managed a team of sales leaders, personal trainers and fitness instructors
- Exceeded new membership enrollment targets monthly
- Led motivation meetings to instill sales strategies and overcome obstacles with follow up guest pass calls
Education
Associate of Science - Business Management
St Petersburg College
Tarpon Springs, FL06-2007
Skills
- Leadership skills
- Recruiting and hiring
- Strategic planning
- Top Drive of KPI's
Timeline
Market District Manager
TJ MAXX
09.2022 - 01.2025
District Manager (Regional Kronos Compliance, Holiday, BCRF, feedback & talent Champion)
ULTA BEAUTY
08.2019 - 09.2022
Regional Education Manager
07.2018 - 08.2019
Regional Loyalty Manager
02.2017 - 07.2018
General Manager, Market Trainer
02.2012 - 02.2017
Business Manager/Associate Account Executive
Nordstrom
08.2009 - 01.2012
General Manager
Shapes Total Fitness
02.2007 - 08.2009
Associate of Science - Business Management
St Petersburg College