SUZIE FLORES
SOUTH GATE,CA
Summary
Dedicated professional with extensive experience in processing and recordkeeping. Recognized for exceptional customer service and collaboration, contributing to team success and achieving departmental goals.
Overview
16
16
years of professional experience
Work History
DMV PROCESSOR
FIRESTONE REGISTRATION AND SERVICES
South Gate, CA
01.2010 - Current
- Processed incoming registrations efficiently, ensuring accurate data entry and compliance with protocols.
- Coordinated document verification procedures to maintain high standards of quality control.
- Streamlined registration workflows, reducing processing time through effective prioritization and organization.
- Trained new team members on software systems and operational best practices for optimal performance.
- Collaborated with cross-functional teams to develop strategies that increased operational efficiency across the department.
- Supported team members in their tasks, contributing to overall team success.
- Managed over 50 customer calls per day
- Increased productivity by effectively managing workload and prioritizing tasks.
- Received and reviewed incoming documents and materials.
- Provided outstanding customer service by promptly addressing inquiries and resolving issues.
- Reduced errors with meticulous attention to detail and thorough review of documentation.
- Contributed to the achievement of department goals through consistent high-quality work.
- Utilized strong analytical skills to identify potential risks or discrepancies within processed documents quickly.
- Mastered industry-specific software tools to expedite data entry tasks and reduce manual input errors.
- Streamlined data processing workflows, significantly reducing processing times.
Education
Associate of Science - NURSING
Los Angeles Trade Technical College
Los Angeles, CA01-2009
Skills
- Attention to detail
- Teamwork and collaboration
- Customer service
- Data entry experience
- Quality control
- Recordkeeping proficiency
- Data entry
- Punctual and dependable
- Flexible schedule
Languages
Spanish
Full Professional
Timeline
DMV PROCESSOR
FIRESTONE REGISTRATION AND SERVICES
01.2010 - Current
Associate of Science - NURSING
Los Angeles Trade Technical College