Suzie Koletzke
Papillion,NE
Summary
Dynamic professional with a proven track record at Mutual Of Omaha, enhancing process efficiency and team collaboration. Expert in Microsoft Office and analytical thinking, I've led initiatives that significantly improved operational outcomes. My background spans from intricate claim analysis to strategic business internships, always prioritizing critical thinking and project management.
Overview
5
5
years of professional experience
Work History
Claim Analysts 2
Mutual Of Omaha
02.2024 - Current
- Collaborated with cross-functional teams to identify opportunities for process improvement and increased efficiency.
- Improved internal knowledge sharing by developing comprehensive documentation outlining standard operating procedures for various tasks.
- Enhanced team collaboration by providing clear communication of complex findings through visualizations and reports.
- Implemented predictive analytics techniques that enabled proactive adjustments to business strategies based on emerging trends.
- Supported budgeting processes by providing accurate forecasts and timely variance analyses.
- cancer policy claims and hospital claims
Business Intern
Mutual Of Omaha
02.2022 - 02.2024
- Participated in cross-functional team-building activities.
- Maintained status reports for client projects.
- Boosted sales performance with effective lead generation strategies and well-crafted marketing materials.
- Improved customer satisfaction rates through diligent follow-up on inquiries, concerns, or complaints.
Daycare
Iowa Western Community College
01.2020 - 02.2022
- Demonstrated adaptability to changing circumstances within the kitchen, adjusting plans when necessary without sacrificing quality or safety standards.
- Facilitated smooth operations during events at the daycare center, providing catering services for parties or other gatherings as needed.
- Streamlined mealtime processes by developing and implementing efficient cooking routines and schedules.
Education
Master Of Business - Business
Bellevue University
Bellevue, NEAssociate Of Business Administration - Business Marketing
Bellevue University
Bellevue, NE05.2024
Skills
- Microsoft office
- Analytical thinking
- MS Excel
- Time management
- Team collaboration and leadership
- Attention to detail
- Documentation and reporting
- Project management
- Excel proficiency
- Information gathering
- Critical thinking
- Process improvements
Accomplishments
3.8 gpa
honor roll all years of college
wellbeing committee
Timeline
Claim Analysts 2
Mutual Of Omaha
02.2024 - Current
Business Intern
Mutual Of Omaha
02.2022 - 02.2024
Daycare
Iowa Western Community College
01.2020 - 02.2022
Master Of Business - Business
Bellevue University
Associate Of Business Administration - Business Marketing
Bellevue University