Suzy Gregg
Venice,FL
Summary
Hard-working Licensed Massage Therapist with passion for helping people. Dedicated to providing quality therapeutic massage for overall health and wellness. Upholds moral ethics and maintains excellent client relationships.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Patient Care Coordinator
The Eye Associates
04.2023 - Current
- Maintained strict adherence to HIPAA regulations, protecting the privacy of patient information at all times.
- Educated patients about surgeries and provided treatment plan documentation, efficiently scheduling surgery and coordinating post-operative appointments.
- Improved communication between departments by serving as liaison between patients, healthcare providers, and administration to ensure smooth transition when physician joined new practice
Clinic Office Manager
NuView Aesthetics
10.2022 - 04.2023
- Improved patient satisfaction by streamlining front office operations and enhancing communication between staff and patients.
- Secured a high rate of patient retention by establishing strong rapport with patients, addressing concerns promptly, and providing personalized care experiences.
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development
Owner/Massage Therapist
WellBody Massage
02.2015 - 06.2021
- Managed all day-to-day business operations, including accounting, finance, HR, marketing, public relations
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Expanded clientele by offering specialized treatments tailored to individual needs such as deep tissue, integrative, and prenatal massages.
Massage Therapist/Front Desk Receptionist
Belly Image
08.2013 - 06.2018
- Used internal software to process reservations, check-ins and check-outs.
- Provided individualized massage therapy services for clientele, primarily prenatal and post partum massage
- Contributed to team success by cross-training in various administrative roles, providing backup support when necessary.
Education
Certificate - Massage Therapy
WellSpring School of Allied Health
Kansas City, MO06.2012
Bachelor of Science - Business Administration
Oklahoma State University
Stillwater, OK05.1992
Skills
- Swedish Massage
- Deep Tissue Massage
- Certified Prenatal Massage
- Myofascial Release
- Reflexology Techniques
- Cupping
- Chair Massage
- Self-Care Practices
- Client Records Maintenance
- Time management
- Team Collaboration
Certification
First Aid & Heart Saver from American Red Cross
Florida Massage License
Affiliations
- Chi Omega Fraternity - member since 1988
- Associated Bodywork & Massage Professionals - 2013-2021
- Local Chamber of Commerce 1998-2021
Timeline
Patient Care Coordinator
The Eye Associates
04.2023 - Current
Clinic Office Manager
NuView Aesthetics
10.2022 - 04.2023
Owner/Massage Therapist
WellBody Massage
02.2015 - 06.2021
Massage Therapist/Front Desk Receptionist
Belly Image
08.2013 - 06.2018
Certificate - Massage Therapy
WellSpring School of Allied Health
Bachelor of Science - Business Administration
Oklahoma State University
First Aid & Heart Saver from American Red Cross
Florida Massage License
Similar Profiles
EMANI COLLINSEMANI COLLINS
Front Desk Receptionist at The Eye AssociatesFront Desk Receptionist at The Eye Associates
ROXANA ORTIZROXANA ORTIZ
Ophthalmic Assistant at The Eye AssociatesOphthalmic Assistant at The Eye Associates
Erika RiveraErika Rivera
Ophthalmic Technician at The Eye AssociatesOphthalmic Technician at The Eye Associates