Suzy Mandych
Hillsboro
Summary
Hardworking, highly motivated, and reliable individual who is capable of effectively managing a fast-paced work environment. A strong team player with an effective communication style, seeking to be involved in a company where I can learn new skills while utilizing my current area of expertise. Highly driven, and work well under pressure, in a timely manner.
Overview
2
2
years of professional experience
Work History
Inside Sales Representative
Kaeser Compressors
Portland
06.2023 - 06.2024
- Managed customer accounts, including account setup, order placement, and ongoing support.
- Provided customer service and technical support for the Branch, ensuring client satisfaction.
- Coordinated travel arrangements for Territory Managers, including flights, hotels, and car rentals.
- Supported Territory Managers with quotes, proposals, and sales-related documentation.
- Handled order management processes, ensuring timely and accurate completion.
Sales Intern
Kaeser Compressors
Portland
06.2022 - 05.2023
- Assisted the sales team with account management and customer communications.
- Learned and applied knowledge of compressor products and sales processes.
- Supported daily office operations: scheduling, order tracking, and data entry.
- Provided administrative and logistical support to Territory Managers.
Appliance Sales Specialist/CSA
Lowes
Hillsboro
09.2022 - 01.2023
- Maintained contact with customers until their purchase is delivered, and followed-up with customers after the sale to ensure they are satisfied with their purchase
- Answered phone calls to the store in a timely and professional manner while providing excellent customer service with a cheerful demeanor to all callers
- Provided exceptional customer service, with a positive attitude and friendly demeanor
- Expedited the resolution of customer problems and complaints to maximize customer satisfaction
Cashier
Lowes
Hillsboro
04.2022 - 08.2022
- Engaged the customer in a friendly manner, shared product information and assisted in locating product throughout the store
- Demonstrated ability to manage own time and modeled a flexible work style
- Shifting tasks as priorities and circumstances changed based on needs and conditions of department
- Represented company values. Worked cooperatively and positively with fellow team members, customers and vendors
Education
Bachelors - Business Management and Leadership
Portland State University
Portland, OR06-2024
Skills
- Customer account management
- Order processing
- Sales documentation support
- Technical product knowledge
- Customer service principles
- Account management
Languages
Russian
Native/ Bilingual
Timeline
Inside Sales Representative
Kaeser Compressors
06.2023 - 06.2024
Appliance Sales Specialist/CSA
Lowes
09.2022 - 01.2023
Sales Intern
Kaeser Compressors
06.2022 - 05.2023
Cashier
Lowes
04.2022 - 08.2022
Bachelors - Business Management and Leadership
Portland State University