Susan Mathers
Chula Vista,CA
Summary
Professional aquatic fitness instructor. Highly dependable with focus on team collaboration and adaptability to meet changing needs. Skilled in motivating participants, ensuring proper form, and fostering positive and energetic environment. Thorough team contributor with strong organizational capabilities.
Utilizes knowledge of aquatic exercise techniques and safety protocols to create effective and enjoyable workouts. Fosters positive group dynamics and motivates participants to reach their fitness objectives.
Overview
35
35
years of professional experience
1
1
Certification
Work History
Hairstylist
Beauty Queen Salon/Self Employed
02.2005 - Current
- Fly to Bay Area every 4 weeks to work Thursday-Saturday.
- Providing exceptional customer service to enhance client satisfaction.
- Continually learning and applying various hairstyling techniques to meet diverse client needs.
- Maintain cleanliness and organization of workstations and tools for efficient operations.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
Owner/Stylist
Visible Changes Salon
02.1991 - 02.2005
- Managed daily operations, ensuring high standards of service and client satisfaction.
- Trained and mentored staff, promoting professional development and enhancing team performance.
- Managed salon operations efficiently, ensuring smooth day-to-day functioning and top-quality customer experiences.
- Consistently maintained a clean, organized, and welcoming environment for clients and staff members alike.
- Ensured compliance with state regulations regarding licensing, sanitation procedures, and workplace safety guidelines.
- Enhanced client satisfaction by offering personalized hair and beauty services tailored to individual preferences.
- Interacted well with customers to build connections and nurture relationships.
Outside Sales Associate
West Coast Beauty Supply
01.2004 - 12.2004
- Developed and maintained strong client relationships to drive sales growth.
- Delivered product demonstrations, showcasing features and benefits effectively.
- Collaborated with marketing team to create targeted promotions and campaigns.
- Provided exceptional after-sales support to clients, fostering long-term relationships and ensuring repeat business.
- Participated in trade shows, conferences, and networking events to generate leads and promote brand awareness within the industry.
- Exceeded sales targets consistently by implementing effective territory management plans and optimizing sales routes.
Education
Cosmetology
Skyline College
San Bruno, CA11-1990
High School Diploma -
Hillsdale High School
San Mateo, CA06-1985
Skills
- AEA Certified
- Certified in CPR/AED
- Group instruction
- Teamwork and collaboration
- Reliable and responsible
Certification
AEA Certified
Member#706966
CPR Certified
ID#2289CAE5
Timeline
Hairstylist
Beauty Queen Salon/Self Employed
02.2005 - Current
Outside Sales Associate
West Coast Beauty Supply
01.2004 - 12.2004
Owner/Stylist
Visible Changes Salon
02.1991 - 02.2005
Cosmetology
Skyline College
High School Diploma -
Hillsdale High School