Suzy Smith
Customer Service
Orem,UT
Summary
Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. Enthusiastic individual experienced in stocking shelves for variety of organizations. Offering engaging and pleasant personality combined with background building customer relationships.
Overview
8
8
years of professional experience
Work History
Crewmember
Trader Joe's
Orem, UT
07.2018 - Current
- Collected and authorized payments of guests.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Completed inventory counts, reordered stock and removed expired items from supply.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Provided excellent customer service by offering assistance with locating or retrieving requested merchandise.
Market Team Leader
Petersen Family Farm
Riverton, UT
09.2017 - 07.2018
- Coached team members in techniques necessary to complete job tasks.
- Built strong relationships with customers through positive attitude and attentive response.
- Monitored and optimized inventory, and reordered materials as required.
- Onboarded new employees, including training, mentoring and new hire documentation.
- Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
Education
No Degree - Business
Utah State University
Logan, UTAssociate of Science - General Studies
Salt Lake Community College
Salt Lake City, UTSkills
Customer assistance
Point of sale operation
Stocking and replenishing
Inventory management
Key holder experience
Staff education and training
Good listening skills
Money handling abilities
Timeline
Crewmember
Trader Joe's
07.2018 - Current
Market Team Leader
Petersen Family Farm
09.2017 - 07.2018
Associate of Science - General Studies
Salt Lake Community College
No Degree - Business
Utah State University