SVETLANA BUROJEVIC
New York,NY
Summary
Pursuing a challenging opportunity which will allow to grow professionally, while effectively utilizing versatile skill set to help promote corporate mission and exceed team goal. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
9
9
years of professional experience
Work History
BARTENDER/Assistant Bar Manager
Galley Beach
05.2022 - 10.2023
- Enhanced customer satisfaction by efficiently preparing and serving beverages in a timely manner.
- Supported bartenders with essential tasks, resulting in more efficient bar operations.
- Stocked and maintained bar inventory, ensuring adequate supplies for busy shifts.
- Assisted with opening and closing procedures, maintaining a clean and organized workspace.
- Ensured compliance with local alcohol regulations through diligent ID checks and responsible service practices.
Assistant Project Manager
Hive Home Gift & Garden
11.2021 - 05.2022
- Improved project efficiency by streamlining communication channels and implementing time-saving tools.
- Assisted in the successful completion of projects by coordinating tasks, monitoring progress, and maintaining documentation.
- Enhanced team collaboration through regular meetings, clear communication, and shared goalsetting.
- Facilitated smooth project handovers to clients by ensuring thorough documentation and comprehensive training sessions.
- Enabled accurate project tracking by maintaining up-to-date schedules, status reports, and budgets in project management software.
SERVER
Trevini Ristorante
03.2020 - 12.2021
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
SERVER
SA Hospitality Group
05.2018 - 10.2021
- Great guests and make them feel comfortable
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Work with other servers and be a team member.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
HOSTESS/ MAITRE D'
SA Hospitality Group
10.2017 - 10.2021
- Managed guest seating arrangements, optimizing for reliable service while maximizing occupancy
- Led customer relations management including greeting
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Managed reservations efficiently to accommodate walk-in guests and reduce wait times.
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
PROJECT MANAGER
Fashion And Friends
02.2015 - 05.2017
- Researching the market, identifying prospects, promoting products, closing sales, taking care of customers.
- Coordinated cross-functional teams and resolved conflicts, maintaining a positive work environment throughout the project lifecycle.
- Mentored junior team members in project management best practices to enhance their skills and contribute to better overall performance.
- Negotiated contracts with vendors and suppliers, securing quality materials at competitive prices for efficient use of resources.
Education
Bachelor of Science in Interdisciplinary Studies -
KEISER UNIVERSITY
West Palm Beach, FL07.2023
J.D. - Civil Law
UNIVERSITY OF NOVI SAD
Serbia, Europe05.2017
High School Diploma -
ZARKO ZRENJANIN
Serbia, Europe06.2012
Skills
- COMPUTER KNOWLEDGE (MS Office: Word, Excel, Access, PowerPoint)
- DRIVER LICENCE: Category B
- SDET Automation (Oracle certified associate: Java SE Programmer, AWS Certified Developer Associate, Certified ScrumMaster® (CSM®) Certification, ISTQB® Certification)
Personal Characteristics
- Hard working
- Motivated to work
- Flexible
- Responsible
- Cooperative
- Dedicated
- Positive
- Attentive and responsive
- Professional and Friendly (even in tough situations)
- Quick thinking
- Effective communications skills
- Great attention to details
- Ready to learn.
Languages
English
Native or Bilingual
Serbian
Native or Bilingual
Spanish
Professional Working
Timeline
BARTENDER/Assistant Bar Manager
Galley Beach
05.2022 - 10.2023
Assistant Project Manager
Hive Home Gift & Garden
11.2021 - 05.2022
SERVER
Trevini Ristorante
03.2020 - 12.2021
SERVER
SA Hospitality Group
05.2018 - 10.2021
HOSTESS/ MAITRE D'
SA Hospitality Group
10.2017 - 10.2021
PROJECT MANAGER
Fashion And Friends
02.2015 - 05.2017
Bachelor of Science in Interdisciplinary Studies -
KEISER UNIVERSITY
J.D. - Civil Law
UNIVERSITY OF NOVI SAD
High School Diploma -
ZARKO ZRENJANIN
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