Summary
Overview
Work History
Education
Skills
Timeline
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Svetlana Cabreros

Chicago,IL

Summary

Bachelor of Science in Psychology graduate (B.S.) with strong experience in peer leadership, student support, and customer service. Served as a research assistant in an autism-focused psychology lab while balancing two full-time jobs, a part-time role, and coursework as a full-time student. Reliable in demonstrating the ability to work collaboratively with diverse teams and highly adaptable under pressure.

Overview

2
2
years of professional experience

Work History

Team Member

Tropical Smoothie Cafe
Chicago, Illinois
11.2024 - Current
  • Greet and serve customers in a fast-paced environment, ensuring an exceptional experience by taking orders, preparing smoothies, and delivering food items with accuracy and efficiency.
  • Handle cash register duties, process transactions, and manage customer payments while maintaining a high level of customer service.
  • Keep food prep areas, equipment, and customer spaces clean and organized to meet sanitation standards and create a welcoming environment.

Front Desk Receptionist

Loyola University of Chicago
Chicago, Illinois
11.2023 - Current
  • Greet and assist faculty, students, and guests, serving as the first point of contact and providing information on library services and general university inquiries.
  • Manage check-out and return policies of technology equipment and booking systems.
  • Coordinate reservations for study rooms, optimizing space usage and minimizing conflicts between users.
  • Managed a high volume of incoming calls, directing them to the appropriate departments or individuals.

Resident Assistant

Loyola University Chicago
Chicago, IL
01.2023 - Current
  • Provide support and guidance to a diverse group of students in a residence hall, creating a positive and inclusive environment for residents.
  • Plan and execute community-building activities, fostering engagement and participation in social and educational programs.
  • Enforce university policies and regulations, maintaining order, and creating a safe living space for all residents.
  • Serve as a peer resource, offering advice on mental health resources, academic success, and conflict resolution, while ensuring students' well-being and safety.

Education

Bachelor of Science - Psychology

Loyola University of Chicago
Chicago, IL
05-2025

Skills

  • Conflict resolution
  • Customer service
  • Time management
  • Data analysis
  • Team collaboration
  • Event planning

Timeline

Team Member

Tropical Smoothie Cafe
11.2024 - Current

Front Desk Receptionist

Loyola University of Chicago
11.2023 - Current

Resident Assistant

Loyola University Chicago
01.2023 - Current

Bachelor of Science - Psychology

Loyola University of Chicago

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