Svetlana Hightower
Grand Junction,CO
Summary
Sales Representative with a solid record of consistently achieving customer retention goals through relationship building and advanced product knowledge. Customer-oriented sales professional with [Number] years of experience building relationships, cultivating partnerships and growing profit channels. Strategic-thinking leader with expertise in expanding network connections, persuasively introducing products, territory development and revealing customer needs to deliver solutions. Dedicated student interested in applying excellent communication and interpersonal skills to a [Job Title] role. Experienced in data entry and handling money. Can quickly memorize product details and build customer relationships.
Overview
20
20
years of professional experience
Work History
Sales Representative
Choice Hotels International
Grand Junction, CO
01.2009 - 03.2012
- Developed key customer relationships to increase sales.
- Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
- Generated new sales leads through cold calling and networking activities.
- Organized seasonal promotional events to boost sales numbers.
- Described merchandise and explained use, operation and care.
- Handled customer complaints professionally and efficiently.
Russian Language Teacher
Secondary School 65
Krasnodar, Russia
09.1992 - 09.1994
- Collaborated with other teachers within the school district to improve teaching strategies for the Russian language program.
- Worked closely with parents or guardians of students who were struggling with learning the Russian language.
- Guided students through projects involving research topics related to Russia's history, geography, customs, traditions.
- Conducted assessments to identify student's strengths and weaknesses in the Russian language.
- Monitored student behavior in order to maintain a safe learning environment at all times.
- Advised students on how best to use available resources to learn the Russian language effectively.
- Provided extra help sessions for those needing additional assistance outside of class time.
- Organized classroom materials such as books, handouts, audio-visual materials, and online resources.
- Encouraged students to practice their skills by engaging them in conversations and activities.
- Assisted students with understanding grammar, pronunciation, and vocabulary of the Russian language.
- Actively participated in parent-teacher conferences when necessary.
- Developed lesson plans and taught Russian language classes to students of all ages.
- Created tests and quizzes to assess student performance and progress.
- Supervised student research projects related to foreign literature.
- Mentored students on language proficiency and career goals.
- Provided extra tutoring sessions for struggling students.
- Educated students about foreign cultures through immersive activities.
Education
Master of Science -
Foreign Languages Institute
Baku, Azerbaijan06-1995
Languages
English
Professional
Timeline
Sales Representative
Choice Hotels International
01.2009 - 03.2012
Russian Language Teacher
Secondary School 65
09.1992 - 09.1994
Master of Science -
Foreign Languages Institute
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