Svetlana Pavlenko

Closing Pipeline Management: Manage the full transactional pipeline from contract to post-closing, ensuring all deadlines, contingencies, and milestone dates are met.

Document Preparation: Draft and customize legal instruments, lender title orders, and specialized affidavits (contractor, condo assessment) using firm automation software and templates.

Client Signings & Witnessing: Directly support and witness formal client execution for real estate and estate planning documents, ensuring proper execution standards.

Client & Stakeholder Coordination: Coordinated high-volume communication among lenders, buyers, sellers, real estate agents, underwriters, and opposing counsel to facilitate smooth transactions.

File Management: Handle electronic/physical file maintenance, e-filing, secure wire instruction transmittals, disbursements, and strict confidentiality.

Client Relations & Communication: Manage high-volume incoming calls, direct inquiries professionally, and greet clients, ensuring a welcoming and polished front-office experience.

Scheduling & CRM Management: Coordinate complex appointment calendars and maintain accurate records within the CRM database.

Administrative Support: Handle sensitive client information with strict confidentiality while supporting daily office operations and multi-tasking workflows.