Svetlana Pohovey
San Antonio,TX
Summary
Dental Assistant (Expanded Function) with 15+ years of experience with assisting and fulfilling organizational requirements. Detail-oriented and highly organized with experience in ambulatory clinic administration. Skilled in patient scheduling, referral processing, provider empanelment, and process improvement. Proficient in the use of automated systems for data management and reporting. Adept at supporting access to care initiatives, maintaining accurate patient records, and providing exceptional customer service. Committed to enhancing clinic operations, supporting team performance, and ensuring compliance with healthcare regulations.
Overview
12
12
years of professional experience
Work History
Dental Assistant (Expanded Function) GS 5/7
Randolph Dental Clinic, JBSA-Randolph
San Antonio, Texas
01.2015 - Current
- Hours per week: 40 Full time
- Achieves timely project delivery through effective management of team dynamics. Enhances operational efficiency by implementing streamlined processes. Drives project outcomes that aligned with organizational goals and stakeholder expectations.
- Utilizes flexible clinical flow processes to enhance access to care across various clinic specialties.
- Manages phone communications, secures messages, and chat inquiries to support patient interactions. Welcomes patients and directs messages to appropriate staff members for efficient service delivery.
- Manages front desk operations to enhance patient experience. Assists in restructuring seven schedules to optimize workflow.
Dental Assistant
Monarch Dental
San Antonio, Texas
11.2013 - 11.2014
- Hours per week: 40 Full time
- Assisted in Procedures: Actively assisted dentists during complex procedures, anticipated needs for instruments and materials to promote smooth operations.
- Patient Education: Provided patients with information about treatment plans and post-care instructions to enhance understanding and compliance.
- Equipment Maintenance: Conducted regular maintenance checks on dental equipment to ensure optimal functions and compliance with safety standards.
- Inventory Management: Tracked dental supplies inventory levels and placed orders as needed to avoid shortages during procedures.
- Documentation Compliance: Maintained accurate patient records and ensured all documentation meets regulatory requirements for confidentiality and quality control.
Education
Dental Assistant Training -
American Red Cross Service
San Antonio, TX12-2013
Non-Graduate - undefined
Khabarovsk State Medical college
Khabarovsk, Russia01-2000
High school diploma -
High School # 27
Khabarovsk, Russia06-1995
Skills
- Data analytics
- Conflict management
- MHS GENESIS
- Power Chart
- Excel proficiency
- Skilled in Word processing
- Dental impression techniques
- Coordinated scheduling expertise
- Digital X-ray proficiency
- Equipment sterilization
Languages
English
Russian
Interests
Literature, Pilates, Yoga, Ice Skating, Travel
Timeline
Dental Assistant (Expanded Function) GS 5/7
Randolph Dental Clinic, JBSA-Randolph
01.2015 - Current
Dental Assistant
Monarch Dental
11.2013 - 11.2014
Non-Graduate - undefined
Khabarovsk State Medical college
Dental Assistant Training -
American Red Cross Service
High school diploma -
High School # 27