Summary
Overview
Work History
Education
Skills
Timeline
Languages
Generic

Svitlana Torhina

Madison,AL

Summary

Childcare with a proven track record excelling in child development and emotional support. Skilled in implementing positive reinforcement techniques, fostering healthy environments, and maintaining hygiene standards. Adept at building strong parent-teacher relationships, ensuring children's safety, and promoting effective teamwork. Committed to nurturing growth and learning. Fluency in Ukrainian and Russian, helping people with translation and adaptation

Overview

13
13
years of professional experience

Work History

Daycare Staff Member

The Rock Family Church
01.2024 - Current
  • Assisted with diapering and toilet training routines, ensuring proper hygiene practices were followed consistently.
  • Provided emotional support to children during times of distress or separation anxiety, helping them feel secure and comfortable in their environment.
  • Implemented positive reinforcement techniques to encourage good behavior and learning habits among children.
  • Managed daily schedules for individual age groups, balancing educational activities with opportunities for free play and exploration.
  • Facilitated outdoor playtime sessions that encouraged physical activity while emphasizing safety precautions at all times.
  • Provided a safe and nurturing environment for children, establishing trust with both parents and children.
  • Assisted in maintaining clean and orderly classrooms, promoting a healthy environment conducive to learning and growth.
  • Collaborated with fellow staff members to create a cohesive, effective team focused on providing high-quality care.
  • Developed strong relationships with parents through open dialogue about their child''s progress, addressing any concerns or questions promptly.
  • Coordinated snack time routines that adhered to dietary restrictions while encouraging healthy eating habits among children.
  • Maintained thorough records of each child''s progress and shared updates regularly with parents, fostering strong communication.
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
  • Developed age-appropriate activities and crafts to engage children.
  • Applied positive behavior management techniques to enhance social interactions and emotional development.
  • Enforced rules and managed behavior through developmentally appropriate discipline.
  • Provided emotional support and guidance to children during difficult times.
  • Utilized positive reinforcement techniques to encourage good behavior.
  • Encouraged children to develop healthy social and emotional skills.
  • Facilitated learning through play, stories and outdoor activities for successful child outcomes.
  • Led children in creative, athletic, and educational activities while maintaining safe and orderly group.
  • Introduced children to educational games and activities to boost learning.
  • Liaised with parents and guardians to discuss child progress.
  • Monitored children's activities to verify safety and wellbeing.
  • Implemented daily routines and activities to stimulate and engage children.
  • Dispensed snacks and meals to children in accordance with nutritional guidelines.
  • Used positive reinforcement techniques to promote patience and other good behaviors in children.
  • Encouraged children's emotional and social development.
  • Handled daily administrative tasks efficiently to minimize time away from children.
  • Logged information regarding naps, feedings, and any medications administered.

Manager of Operations

Torhin LLC
10.2013 - 02.2022
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
  • Identified and resolved unauthorized, unsafe, or ineffective practices.
  • Successfully managed budgets, consistently meeting financial targets while maintaining high-quality standards.
  • Implemented cost-saving initiatives, reducing overall operational expenses without compromising service quality.
  • Optimized inventory control procedures to minimize stockouts and excess inventory levels.
  • Ensured compliance with industry regulations, maintaining a safe working environment for staff members.
  • Streamlined operational processes by implementing efficient workflow management strategies.
  • Evaluated employee performance regularly, promoting professional growth opportunities through coaching methods.
  • Created and executed strategic plans aimed at increasing profitability while maintaining exceptional customer service standards.
  • Developed strong relationships with suppliers, resulting in reduced costs and better quality products.
  • Negotiated favorable contracts with vendors, securing competitive pricing arrangements that benefited the organization''s bottom line results.
  • Managed cross-functional teams for successful project completion and timely delivery.
  • Partnered with vendors and suppliers to effectively manage and budget.
  • Collaborated with other department heads to align organizational goals and maximize efficiency across all departments.
  • Championed the adoption of new technologies and digital transformation initiatives to streamline operations, enhance data-driven decision-making capabilities, and ultimately boost overall organizational performance levels.
  • Managed daily operations, ensuring smooth workflow and timely completion of tasks.
  • Developed training programs for new employees, ensuring high level of competence and quick adaptation to their roles.
  • Enhanced operational efficiency by streamlining workflow processes and implementing new scheduling systems.
  • Initiated cost-saving initiative by optimizing resource allocation, which significantly reduced operational expenses.
  • Streamlined project delivery by implementing agile methodologies, improving team agility and response to feedback.
  • Analyzed sales data to identify trends and areas for expansion, contributing to strategic planning and growth.
  • Improved team morale with regular feedback sessions and recognition of outstanding performance.
  • Implemented customer feedback system to identify areas for service improvement, leading to increased customer satisfaction scores.
  • Led team meetings to discuss performance metrics, fostering culture of continuous improvement and accountability.
  • Managed vendor relationships to secure favorable terms and ensure consistent supply chain.
  • Oversaw daily operations, ensuring all tasks were completed efficiently and to high standard.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
  • Developed and maintained relationships with external vendors and suppliers.
  • Developed and implemented strategies to maximize customer satisfaction.
  • Increased profit by streamlining operations.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Interacted well with customers to build connections and nurture relationships.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
  • Reported issues to higher management with great detail.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.

Management Trainee

Zvintsov LLC
05.2012 - 08.2013
  • Improved management skills by participating in rigorous training programs and workshops.
  • Assisted supervisors in setting clear goals, establishing priorities, and monitoring progress to ensure successful completion of tasks.
  • Gained knowledge of company policies, protocols and processes.
  • Acted with integrity, honesty, and knowledge to promote culture of company.
  • Built lasting relationships with clients through exceptional service delivery, fostering loyalty and repeat business opportunities.
  • Maintained high-quality standards in all aspects of work, ensuring customer satisfaction at every touchpoint within the business journey.
  • Used company reports to analyze sales, gross profit and inventory activities.
  • Developed problem-solving abilities through hands-on experience with real-life business scenarios.
  • Described product to customers and accurately explained details and care of merchandise.
  • Strengthened leadership skills by overseeing projects and guiding team members towards successful outcomes.
  • Established open and professional relationships with team members which facilitated communication, quickly resolving issues, and conflicts.
  • Collaborated with cross-functional teams to achieve project goals on time and within budget.
  • Analyzed sales data to identify performance trends and areas for improvement, leading to targeted sales strategies.
  • Enhanced customer satisfaction with introduction of customer feedback system, allowing for quick resolution of issues and improvements in service quality.
  • Improved product quality by overseeing implementation of stricter quality control measures.
  • Fostered positive work environment by initiating mentorship program for new hires, enhancing team cohesion and reducing turnover rates.
  • Coordinated with senior management to align departmental goals with overall company objectives, ensuring cohesive efforts towards growth.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Established team priorities, maintained schedules and monitored performance.
  • Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
  • Defined clear targets and objectives and communicated to other team members.

Education

Bachelor Of Management And Management Administrat - Management

Krasnoarmiysk Industrial Institute of SHEE
Krasnoarmiysk
06.2016

Skills

  • Patience and empathy
  • Hygiene and cleanliness
  • Professionalism and ethics
  • Parent-teacher relations
  • Positive reinforcement
  • Observation and assessment
  • Child safety awareness
  • Age-appropriate activities
  • Child development
  • Language skills
  • Nutrition
  • Child supervision
  • Safety awareness
  • Personal hygiene assistance
  • Housekeeping
  • Meal preparation
  • Childcare
  • Group leadership
  • Safety
  • Activity planning
  • Housekeeping abilities
  • Interpersonal relationships
  • Lesson plan development
  • Behavior management techniques
  • Healthy environments
  • Recordkeeping requirements
  • Care management
  • Early childhood education
  • Sanitation
  • Emotional development
  • Toilet training
  • Child development knowledge
  • Child safety procedures
  • Group management
  • Child development support
  • Trauma-informed care
  • Friendly and respectful
  • Teamwork
  • Teamwork and collaboration
  • Problem-solving
  • Time management
  • Attention to detail
  • Caring and responsible
  • Cleaning and sanitizing
  • Problem-solving abilities
  • Punctual and reliable
  • Multitasking
  • Coordination and teamwork
  • Multitasking Abilities
  • Reliability
  • Organizational skills
  • Team collaboration
  • Creative thinking
  • Active listening
  • Adaptability and flexibility
  • Decision-making
  • Child safety
  • Relationship building
  • Health and safety
  • Emotional support
  • Team building
  • Stress tolerance
  • Self motivation
  • Infant care
  • Interpersonal skills
  • Analytical thinking
  • Conflict resolution
  • Goal setting
  • Planning and leading activities
  • Professionalism
  • I am fluent in Ukrainian and Russian

Timeline

Daycare Staff Member

The Rock Family Church
01.2024 - Current

Manager of Operations

Torhin LLC
10.2013 - 02.2022

Management Trainee

Zvintsov LLC
05.2012 - 08.2013

Bachelor Of Management And Management Administrat - Management

Krasnoarmiysk Industrial Institute of SHEE

Languages

Ukrainian
Native or Bilingual
Russian
Native or Bilingual
English
Limited Working

Similar Profiles

CREATE PROFILE
Svitlana Torhina