Swaitsha Antoine
Aurora,Co.
Summary
Team-oriented and reliable individual with a substantial background in counseling, customer relations, management, training, and development. Skilled at identifying training needs and creating customized training solutions for different learners and groups. Proven track record of developing and implementing successful training strategies, utilizing both traditional and digital methods. Strong interpersonal skills and dedicated to establishing positive relationships with employees and stakeholders.
Overview
12
12
years of professional experience
Work History
Head Life Skills and Career Counsellor
National Skills Development Centre
07.2012 - Current
- Clarified issues and gain insight into one’s feelings and thoughts to deal effectively with problems
- Provided career, life, productivity enhancement, and soft skills training
- Participated in decision-making strategies and Financial Advisement, while monitoring and evaluating attitudinal and literacy assessments
- Project Manager for Women in Equality Enrichment Project (WEEP)
- Operations Manager for NSDC Initiative Committee
- Perform assessments and psychosocial services (focus groups and individual assessments)
- Implement and maintain care/treatment and life plans
- Monitor and refer any required care interventions in collaboration with other agencies/medical staff
- Collaborate with Business Development Specialist/Coach to formulate business plans
- Provide critical incident stress debriefing and monthly narrative and statistical reports.
Soft Skills Training & Lecturer
Monroe College, St. Lucia
01.2017 - 01.2023
Psychosocial Consultant
St. Lucia Social Development Fund
11.2021 - 04.2022
Family Counsellor
Community, Family and Youth Resilience (CFYR) Program
11.2017 - 11.2018
- Used various models of family system theory and practice to identify risk factors and associated behaviours
- Reinforced family relational interactions and dynamics
- Engaged significant members of the family in changing negative behaviour and dynamics
- Redefined and established goals with the families
- Designed interventions to enhance relational patterns and family connections
- Created case management and strategy formations with teams
- Members and supervisor
- Data entry and reporting of family’s interventions and progress.
Special Education Teacher
Canon Luarie Anglican Primary School
09.2016 - 09.2016
- Administered Assessments to identify the weak areas in the children’s academic growth
- Identified social and cognitive factors that may prohibit learning
- Created new and exciting ways to teach students to have a clearer understanding of their daily coursework.
Return to Happiness Trainer & Facilitator
UNICEF
01.2014 - Current
- A psychosocial recovery programme for children who have experienced the trauma of natural disasters, conflicts, or violence
- Training and facilitation of the programme to other countries and stakeholders.
Life Skills Facilitator
Faux-A-Chaud After School Program
01.2013 - 09.2016
- Taught children ages 5-16 the various life and coping skills necessary for their development; using various modules such as Why Try, Virtues and Return to Happiness
- Ensured that all participants maintained positive attitudes and behaviours and not be subjected to the negative statistics that plague the Faux-A-Chaud Community.
Education
Masters in Psychology -
Liverpool John Moores University
08.2024
Master of Business Administration - Health Care
Monroe College – St. Lucia
01.2018
BSc. Psychology with Management - undefined
The University of the West Indies, Cave Hill Campus – Barbados
01.2010
Skills
- Microsoft Office Suite
- Typewriting Skills: 60 wpm
- Methodical Research
- Cognitive-behavioral therapy
- Interpersonal Skills
- Communication Skills
- Analytical Skills
- Leadership Skills
- Problem-Solving Skills
- Rapport-Building Skills
- Flexibility and Time Management Skills
- Self-Awareness
- Multicultural Competency
- Self-Reflection
- Customer Retention
- Business Administration
- Schedule Management
- Workflow Planning
- Quality Management
- Business Development
- Customer Relationship Management
- Community Outreach
- Staff Management
- Team Leadership
- Efficient multi-tasker
- Client Relations
- Training and Development
References
- Mrs. Selma St. Prix, General Manager, National Skills Development Centre, sstprix@nsdc.edu.lc, (758) 458-1677 OR (758) 724-9281, Mentor
- Mrs. Sophia Dore-Felicien, Human Resource Manager, National Skills Development Centre, sfelicien@nsdc.edu.lc, (758) 458-1677 OR (758) 728-9015, Advisor
Timeline
Psychosocial Consultant
St. Lucia Social Development Fund
11.2021 - 04.2022
Family Counsellor
Community, Family and Youth Resilience (CFYR) Program
11.2017 - 11.2018
Soft Skills Training & Lecturer
Monroe College, St. Lucia
01.2017 - 01.2023
Special Education Teacher
Canon Luarie Anglican Primary School
09.2016 - 09.2016
Return to Happiness Trainer & Facilitator
UNICEF
01.2014 - Current
Life Skills Facilitator
Faux-A-Chaud After School Program
01.2013 - 09.2016
Head Life Skills and Career Counsellor
National Skills Development Centre
07.2012 - Current
Masters in Psychology -
Liverpool John Moores University
Master of Business Administration - Health Care
Monroe College – St. Lucia
BSc. Psychology with Management - undefined
The University of the West Indies, Cave Hill Campus – Barbados
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