Swan Azeroual Dray
Miami,FL
Summary
Dean’s List undergraduate in Hospitality Management with applied operational experience and hands-on exposure to residential renovation projects. Academic work includes finance, capital planning, construction drawing interpretation, and Excel-based financial modeling. Motivated to pursue work at the intersection of design, feasibility, and residential redevelopment.
Overview
2
2
years of professional experience
Work History
Sales & Marketing and Events Intern
The National Hotel
Miami, FL
03.2025 - 12.2025
- Managed group inquiries using Delphi event CRM and Opera Property Management System, coordinating pricing, room blocks, and event space (2–3 inquiries per week).
- Reviewed occupancy and demand reports in revenue meetings to inform pricing strategy and space allocation decisions.
- Prepared proposals and contract drafts for events ranging from 30–80 guests, with select events up to 150 attendees.
- Supported targeted outreach campaigns to increase event and group bookings.
Sales Associate
Che by Chelsey
Miami, FL
11.2023 - 05.2024
- Trained new associates on service standards, POS procedures, and merchandising expectations.
- Worked toward daily, weekly, and monthly sales targets, adapting to traffic patterns and customer needs.
- Conducted inventory audits and reconciled discrepancies with Loss Prevention to improve stock accuracy.
Education
Bachelor of Science - Hospitality Management & Tourism
Florida International University
Miami, FL05.2026
Skills
- Finance and investment fundamentals
- Capital planning
- Revenue management
- Data analytics and market analysis
- Construction and architectural drawing interpretation
Languages
Fluent in English and French; proficient in Spanish
Timeline
Sales & Marketing and Events Intern
The National Hotel
03.2025 - 12.2025
Sales Associate
Che by Chelsey
11.2023 - 05.2024
Bachelor of Science - Hospitality Management & Tourism
Florida International University
Real Estate & Development Experience
INFORMAL APPRENTICESHIP | 2023 - Current
CID Invest Development (Family Portfolio) - Miami, FL
- Contributed to renovation scope, space planning, and material selections for residential properties.
- Created mood boards and design concepts to align aesthetic direction with project goals.
- Participated in on-site walkthroughs during pre-purchase and renovation to discuss feasibility and improvements.
- Observed coordination with architects and engineers regarding building code, structure, and constraints.
- Assisted with rental positioning by reviewing comparable listings, preparing materials, and supporting tenant showings.
Interests
Architecture, interior design, contemporary art, hospitality concepts, and urban spaces