Swapna Thapa
El Cerrito,USA
Summary
HR professional with five years of experience as an HR coordinator, specializing in recruitment, onboarding, employee relations, benefits administration, and compliance. Demonstrated problem-solving abilities and attention to detail, contributing to a positive workplace culture. Skilled in managing multiple priorities and collaborating with leadership to meet organizational goals.
Overview
12
12
years of professional experience
Work History
Planned Career Break- Family Care
05.2024 - Current
- Took a planned career break to provide full-time childcare.
- Maintained professional readiness for seamless workforce re-entry.
Human Resources Coordinator
Paradigm Hotels Group
South San Francisco, CA
10.2019 - 05.2024
- Coordinate full-cycle recruitment process, including job postings, resume screening, scheduling interviews and conducting background checks.
- Managed employee benefit programs, overseeing health insurance, retirement plans, and commuter benefits to ensure comprehensive support for staff.
- Conduct annual benefits open enrollment meetings, prepare and distribute plan selections to the employees.
- Maintained accurate, confidential records of workers' compensation claims, gathering documentation and liaising with insurance carriers to facilitate claims processing.
- Assisted in garnishment administration, processing orders, calculating withholding amounts, and ensuring timely payments to agencies.
- Managed employee data in HRIS system, updated employee information and generated reports.
- Prepared training materials and resources, ensuring accuracy and relevance to the training content.
- Ensure employees follow and adhere to company policies and procedures.
Administrative Assistant/ Office manager
Gram Panchayat Office
, India
01.2014 - 12.2015
- Greet visitors, answering incoming calls, and directing inquiries to the appropriate personnel.
- Provide administrative support to staff members, including managing calendars, scheduling appointments, and handling correspondence.
- Draft and edit correspondence, memos, letters and emails on behalf of the executives or the office.
- Organize and maintain paper and electronic files, ensuring easy access and retrieval of documents.
- Maintain accurate records of contacts, appointments, expenses and other administrative data.
- Maintained office supplies inventory, placed orders, and verified receipt of supplies to ensure availability for staff needs.
- Routed invoices for approval per company policies and procedures, ensuring timely authorization before payment processing.
Education
Master of Business Administration - Human Resources
Lincoln University
Oakland, CA01.2019
Skills
- Recruitment management
- Compensation administration
- Benefits and payroll
- Performance management
- Employment law compliance
- Employee engagement
- ADP and Paychex
- Financial record maintenance
- Conflict resolution
- HR organizational skills
Languages
English
Professional
Nepali
Professional
Hindi
Professional
Timeline
Planned Career Break- Family Care
05.2024 - Current
Human Resources Coordinator
Paradigm Hotels Group
10.2019 - 05.2024
Administrative Assistant/ Office manager
Gram Panchayat Office
01.2014 - 12.2015
Master of Business Administration - Human Resources
Lincoln University