Swapnil Kher
Cary,NC
Summary
Performance-driven senior professional with 19 years of experience aligning systems with business requirements, policies and regulatory requirements. Passionate about applying excellent organization and communication skills to manage and lead teams. Results-oriented individual well-versed in interfacing and consulting on business processes to drive results based on sound overall business judgment.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Vice President- Business Systems Consulting
First Citizens Bank
05.2023 - Current
- Provide consultation for key Financial System Integration for CIT/Silicon Valley Bank merger with First Citizens Bank
- Directs all aspects of requirements gathering for system enhancements and projects, including oversight and guidance of large cross-functional enterprise-wide initiatives
- Lead optimization and process improvements project effort for Peoplesoft GL and Hyperion
- Providing Operational support to senior financial accounting business leads
- Identifying data quality and integrity issues and provide resolution recommendations after performing in depth analysis of the issues
- Redesigning of Corporate expense allocations in Peoplesoft and Hyperion
Vice President: Application Support Manager, Project Manager – Group Finance Technology
Credit Suisse Services (USA) LLC
07.2010 - 05.2023
- Manager for IT Application support and service delivery in Credit Suisse finance applications
- Managing delivery of global team of technical support associates and third part vendor applications
- Manage application / support issues and manage service levels and KPI’s for finance applications
- Managing key enhancement and support activities for complex initiatives
- As a Devops lead for Operations, Managed and supported the release for applications involving technologies such Cloud based architectures for reporting applications which reports IHC, CCAR, PRA
- Ensure service levels are met and measure performance against them
- Managed Problem Management as a Functional Problem Manager for Americas and EMEA by ensuring high quality problem tickets are diligently raised and closed per ITIL standards, hosted weekly Functional Problem Management calls with RFIT members, represented RFIT PRBs in weekly Regional Problem Manager Establish best practices through the entire IT Business Applications support process
- Lead governance meetings with senior stakeholders in finance business
- Manage vendor relationship and direct vendor leads to assure service quality standards adhered
- Overseeing performance and objective achievement of subordinate personnel/ team Managing budget forecast of his function with senior stakeholders in Credit Suisse.
Lead IT Business Analyst
Credit Suisse Services (USA) LLC
07.2013 - 11.2014
- Lead IT business analyst for General Ledger and Asset management upgrade project
- Gather business requirements with senior stakeholders in the firm Document functional and technical design documents (FRD/TRD) Analyze effort and budget requirement and adhere to overall project management plan
- Co-ordinate with development team and assure code delivery as per specification Perform integration testing and co-ordinate with business for UAT.
ERP Functional Lead
Credit Suisse Services (USA) LLC
07.2010 - 07.2013
- Lead Peoplesoft process and control support team for financial system control (FSC) to assure smooth General ledger month end and year end closing for bank
- (Budget of ~500K CHF per year) Team is responsible for addressing business issues related to allocation, consolidation and closing process in general ledger
- Analyze and initiate discussion with business and technical teams for financial system improvements with Peoplesoft GL and Asset management
- Performance appraisals, leave management, recruitment of team members and assure personal development plan according to skill set of individuals
Team Lead
Mahindra Satyam
11.2007 - 07.2010
- Team lead for IT support personnel to provide end to end IT support for Peoplesoft, General Ledger and Asset Management IT systems
- Lead Implementing new modules and solutions for client
- Manage discussions with business stakeholders to determine new business requirements Establish IT design and project plan for enhancements to complete the requirement and deadline
- Lead testing and conduct quality review meeting for the IT deliverables for the team.
Team Member
Lehman Brothers
06.2007 - 11.2007
- Team member in application support and enhancement team firms for Peopelsoft Procure to Pay ( P2P) IT applications Addressing business issues to assure daily pay cycles and purchase orders works successfully
- Discuss with business on improvement and upcoming requirement for systems
- Assure enhancement delivered within proposed timelines and user acceptance testing Monitor application health and take immediate action if any issues noted.
Programmer Analyst
Cognizant Technology Solutions
08.2005 - 06.2007
- As team member responsible for development of Peoplesoft sub ledger programs Assuring code enhancements and bug fixes for application completed per timelines Assuring production batch monitoring using Tivoli scheduler and submit status reports to managements for daily batch timings Perform integrity checks for application to avoid data quality issues
- Develop new enhancements using SQR and People Code; prepare unit test cases and logs
Education
Bachelor Of Engineering -
Walchand College of Engineering
India05.2005
Skills
- Application Support
- ITIL/ITSM Expertise
- Peoplesoft Financials
- Project Delivery and Project Management
- Service delivery Management
- Business Analyst
- Scrum and Agile experience
- People Management
- Customer service
- Cloud (Azure) support
Technology Qualifications
People tools, SQL, UNIX Shell, Control-M, Autosys, Remedy, Tectia, Eclipse, SDLC+, Excel Addins, Splunk, SharePoint, Geneos, ServiceNow, Oracle, MS SQL SERVER, Microsoft Azure, HP UNIX, Linux, Solaris 2.x, MS-Windows NT/2000, Windows XP, Web & AppServer Apache 2.0, IIS 5.0
Education Certification
Walchand College of Engineering, Sangli, Maharashtra India, 05/2005, Bachelor of Engineering, Peoplesoft Global Ledger 9.1 certification, ITIL foundation certification
Work Status
US Permanent Resident (Green Card)
Certification
ITIL certification
Peoplesoft GL
Timeline
Vice President- Business Systems Consulting
First Citizens Bank
05.2023 - Current
Lead IT Business Analyst
Credit Suisse Services (USA) LLC
07.2013 - 11.2014
Vice President: Application Support Manager, Project Manager – Group Finance Technology
Credit Suisse Services (USA) LLC
07.2010 - 05.2023
ERP Functional Lead
Credit Suisse Services (USA) LLC
07.2010 - 07.2013
Team Lead
Mahindra Satyam
11.2007 - 07.2010
Team Member
Lehman Brothers
06.2007 - 11.2007
Programmer Analyst
Cognizant Technology Solutions
08.2005 - 06.2007
Bachelor Of Engineering -
Walchand College of Engineering
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