Swarup Moulik
Malvern,USA
Summary
Accomplished Technical and Solutions Architect with over 14 years of expertise in Enterprise Content Management (ECM), specializing in OpenText Documentum, Veeva Vault, and Micro Focus Content Manager. Proven track record in delivering digital transformation initiatives for global organizations across Pharma, Life Sciences, Aviation, and Consulting industries, including PwC, United Airlines, and J&J. Adept at leading cross-functional teams, managing large-scale technology initiatives, and driving project execution from inception to deployment. Skilled in system upgrades, cloud migrations, and enterprise application support, with strong knowledge of SaaS architectures, security protocols, and Agile methodologies. Experienced in program oversight, stakeholder collaboration, and managing large-scale technology initiatives by aligning cross-functional teams and driving project execution from inception to deployment. Strong proficiency in Java and web technologies, developing scalable and high-performing enterprise applications. Proficient in troubleshooting, performance optimization, and automation, ensuring operational efficiency and minimal downtime. Recognized for driving cost reductions, improving system efficiencies, and aligning technology with business goals to support informed decision-making and compliance.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Technical and Solutions Architect
Tata Consultancy Services
Malvern, USA
04.2020 - Current
- Architected and led ECM modernization by upgrading OpenText Documentum (D2) from 7.3 to 22.2, and implementing Veeva Vault Quality Docs, increasing system stability by 40%, and reducing compliance incidents by 50% through enhanced governance and automation.
- Increased operational efficiency by 25% and reduced costs by 30% by leading the cloud migration of critical Documentum applications to AWS, optimizing infrastructure scalability, and reducing maintenance overhead.
- Enhanced records management processes by implementing OpenText/Micro Focus Content Manager 24.3, integrating LDAP synchronization, Azure Blob Storage, and advanced metadata configurations, improving record submission efficiency by 40%.
- Accelerated content discovery and automation by leading a NextGen Content Management POC, integrating Neo4j Graph DB, OpenText Documentum, Camunda Modeler/BPMN.io, Gen AI, and a React-based UI, achieving 50% faster content retrieval, and improved workflow automation.
- Ensured seamless migration of IBM CMOD from 9.x to 10.x, reducing system downtime by 60%, and improving report accessibility through REST API integration.
- Led legacy system migrations by developing cloud adoption strategies, improving data security and compliance by 35%, and reducing system downtime by 60%, enabling 20% faster market delivery of products.
- Led the architectural design and technology selection for the Next-Gen Content Management and Learning Management System, defining the integration strategy for OpenText Documentum, Neo4j Graph DB, BPMN.io, Gen AI, LLMs, and a React-based UI, aiming to enhance regulatory compliance by 40%, and improve content accessibility by 50%.
- Designed the EHS Gen AI-powered chatbot (Good Save) to enhance workplace safety and incident reporting by integrating Gen AI, LLMs, Amazon Redshift, REST APIs, and a React-based UI, aiming to reduce risk assessment time by 40% and improve decision-making efficiency by 35%.
- Drove ECM modernization across multiple business units by executing a multi-phase ECM roadmap, aligning technology strategy with regulatory compliance, and ensuring global adoption and scalability.
Developer User Interface
Tata Consultancy Services
Malvern, USA
10.2016 - 03.2020
- Revolutionized user experience by designing and implementing a new UI for Documentum applications, increasing user engagement by over 200% and significantly reducing training time for new users.
- Initiated and led the automation of Quality Docs workflows through ServiceNow integration, reducing process turnaround time from several days to just 20 minutes, greatly enhancing operational responsiveness.
- Implemented a novel ECM solution, reducing licensing costs by 25% and maintenance costs by 30%, which was successfully adopted across multiple business units.
- Led the migration from Cognos to Qlik Sense, ensuring a seamless transition of critical electronic document management reports. Improved data accuracy by 30% and system compatibility by 40% through effective collaboration with cross-functional teams, and rigorous application-side configuration, testing, and troubleshooting.
Developer/Analyst
Tata Consultancy Services
Kolkata, India
03.2016 - 09.2016
- Improved system integrity and compliance by conducting rigorous code reviews and ongoing support for Documentum D2 and Compliance Manager, ensuring 100% adherence to regulatory standards for Johnson & Johnson.
- Optimized enterprise ECM performance by leading the installation and configuration of Documentum servers, increasing system reliability by 35%, and reducing downtime by 25% through enhanced scalability and seamless integration.
- Maintained high service levels and system functionality by troubleshooting and resolving issues in Documentum D2 and Compliance Manager, reducing incident resolution time by 40%, and improving user satisfaction by 30% for Johnson & Johnson.
ECM Developer and Analyst
Tata Consultancy Services
Bengaluru, India
08.2010 - 02.2016
- Led the development and support of Enterprise Content Management (ECM) solutions (Documentum Web Publisher, Records Management, Web Content Publishing Systems) for global clients like PwC and United Airlines, improving content management efficiency by 30% through optimized workflows and system enhancements.
- Engineered and optimized Documentum-based applications, enhancing system performance, scalability, and usability, achieving a 25% improvement in operational efficiency.
- Developed and deployed an Adobe Experience Manager (AEM)-based web solution, meeting strict project deadlines while exceeding performance benchmarks by 15%.
- Spearheaded process automation initiatives by streamlining workflows, reducing manual processing time, and cutting error rates by 30%, leading to improved compliance and operational efficiency.
- Configured and managed Documentum repositories, implementing custom object types, DQL/API scripting, and third-party integrations (Akamai, IBM Policy Tester, WebTrends) to improve system functionality by 40%.
- Increased system uptime and compliance by ensuring timely application of patches and maintenance releases, reducing downtime by 35% through structured impact assessments and efficient deployment strategies.
- Enhanced system reliability and security by providing technical support and incident management for ECM applications, utilizing HP Service Manager and ITSM tools to track incidents, manage defect resolution, and enhance end-user satisfaction, reducing recurring issues and resolution times by 40% through proactive root cause analysis and collaboration with IT teams.
- Conducted hands-on training and knowledge-sharing on Documentum Composer, Web Publisher, and WebTop configurations, increasing team competency and accelerating project delivery speed by 15%.
- Played a key role in global delivery by collaborating across geographies (India, Uruguay, and the USA), achieving a 20% improvement in operational efficiency through scalable solution implementation, ensuring consistent performance, security, and compliance across multiple business units.
Education
Bachelor of Engineering - Instrumentation and Control Engineering
Manipal Institute of Technology (MIT)
Manipal, India05.2010
Skills
- Enterprise Content Management (ECM)
- OpenText Documentum & Veeva Vault QualityDocs
- Micro Focus Content Manager
- JAVA
- HTML & CSS
- Cloud-based Document Management (SaaS)
- AWS & Azure
- Enterprise Solution Design & System Integration
- Digital Transformation & Cloud Migration
- Scalability & Performance Optimization
- Neo4j Graph DB
- Oracle DB & Microsoft SQL Server
- REST APIs
- Gen AI & LLM
- Agile & Scrum, Lean Six Sigma
- Project Planning, Stakeholder Communication & Risk Management
- GxP Compliance & Regulatory Compliance
- ITIL Processes
- Technical Troubleshooting & Performance Monitoring
Certification
- Veeva Vault Platform Certified Administrator, 2019
- OpenText Documentum D7 Consultant Certification Exam, 2016
Languages
- English
- Hindi
- Bengali
Work Authorization
Authorized to work in the U.S. (H-1B visa, I-140 approved)
Timeline
Technical and Solutions Architect
Tata Consultancy Services
04.2020 - Current
Developer User Interface
Tata Consultancy Services
10.2016 - 03.2020
Developer/Analyst
Tata Consultancy Services
03.2016 - 09.2016
ECM Developer and Analyst
Tata Consultancy Services
08.2010 - 02.2016
Bachelor of Engineering - Instrumentation and Control Engineering
Manipal Institute of Technology (MIT)
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