SWASTI PERSAUD
New York,NY
Summary
Experienced banking professional with superior attention to detail and highly ethical nature. Dedicated to maintaining optimal security and customer satisfaction while meeting ambitious sales targets. Well-versed in industry regulations and asset protection strategies.
Overview
3
3
years of professional experience
Work History
Bank Teller
Apple Bank
09.2021 - Current
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates
- Processed customer transactions promptly, minimizing wait times
- Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches
- Answered telephone inquiries on checking and savings accounts, loans, and lines of credit
- Sold and cross-sold bank products to new and existing customers
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow
- Managed over 50 customer calls per day.' or, "Increased sales by 10%".
Sales Associate
Best Wireless Verizon
08.2020 - 09.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Maintained current knowledge of evolving changes in marketplace.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
Education
Associates Degree - secondary
Cotton Field Secondary
Guyana 10.2015
Skills
- Microsoft Office (Excel, Word,
- Cash Distribution
- Customer Relationship Development
- ATM Balancing
- Referral Generation
- Data Analysis
- Financing Options
- Mobile Banking
- Workflow Processes
Timeline
Bank Teller
Apple Bank
09.2021 - Current
Sales Associate
Best Wireless Verizon
08.2020 - 09.2021
Associates Degree - secondary
Cotton Field Secondary
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