Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Swastika (sustika) Bhattarai

Blacklick,OH

Summary

Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results. Motivated student eager to apply classroom knowledge to real-world experiences, with a strong willingness to learn and contribute. Effective communicator with a collaborative mindset, ready to bring fresh perspectives and a strong work ethic to any team.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Cashier

Home Depot
Fargo, ND
12.2021 - 06.2023
  • Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Greeted customers promptly and responded to questions.

Customer Service Representative

Walmart
Fargo, ND
04.2020 - 08.2021
  • Developed positive relationships with customers through friendly interactions.
  • Used approved scripts to de-escalate angry customers during telephone interactions.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Maintained a high level of professionalism when dealing with difficult customers.

Education

Master of Science - Nursing

Columbus State Community College
Columbus, OH
01-2028

High School Diploma -

West Fargo High School
West Fargo, ND
05-2023

Skills

  • Returns processing
  • Customer assistance
  • Cash handling and management
  • Reliability and punctuality
  • Professionalism and courtesy
  • Work ethic and integrity

Certification

  • Certified Nursing Assisant

Languages

English
Native/ Bilingual
Nepali
Native/ Bilingual

Timeline

Cashier

Home Depot
12.2021 - 06.2023

Customer Service Representative

Walmart
04.2020 - 08.2021

Master of Science - Nursing

Columbus State Community College

High School Diploma -

West Fargo High School
Swastika (sustika) Bhattarai