Swatee Singhal
Troy,MI
Summary
With customer focused approach, entrepreneurial spirit and grasp of latest technologies, I bring in excellent business acumen for exponential growth. 11+ years of experience in Business Development & Account Management, Supply Chain Operations and Project Management across e-Commerce, Unicorn Startups, Manufacturing and Software Services. Promoted to positions of increased responsibility including international business.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Business Head
Eclat Engineering ( Software Solution & Services)
, India
02.2023 - 04.2023
- Achieve Revenue, CAC, CNPS metrics; deliver on strategic initiatives to positively impact revenue and cost over a 12-18 month horizon by planning and executing strategies for Capacity building -Sales, Marketing and Customer Success teams, Customer acquisition & retention and Product road map development
Regional CEO (Business)
Lead (Software Solution & Services)
, India
06.2022 - 01.2023
- Heading B2B expansion and Brand Awareness for quality school education. Revenue generation of $5 Mn/Annum, running portfolio of $2.6 Mn/Annum Developing, implementing and monitoring progress of yearly and monthly sales plan
Associate Director
Unacademy (E-Learning Technology)
, India
01.2021 - 06.2022
- Delivered 6X revenue growth. Hired, trained, led & motivated a team of 150+ (Managers & BDs). 3X increase on customer base. Designed the sales strategy, business goal setting & drove execution. Revenue generation portfolio of $7 Mn/Annum . Strong Cross functional Connect (User Growth, Business, Product, Operations, Analytics, MIS, Content, Marketing & HR). Review Management- Plan vs actual, daily/weekly reviews basis sales plan
Lead Business Development
OYO UK (Technology, Information & Internet)
London
01.2020 - 08.2020
- Defined & executed go-to-market strategy for multiple product categories via innovative & customized business growth solutions. Generated a revenue of $0.9 Mn/Annum with 20% contribution margin. Performed extensive brand advocacy to convey competitive advantages & value propositions. Effective collaboration with internal stakeholders (product, tech, finance, marketing, legal, OTA, revenue) to ensure proactive funnel management. Prepared & presented business reviews to senior leadership
Area Business Head
OYO (Technology, Information & Internet)
, India
01.2019 - 12.2019
- Promoted to lead the business development and operations. Partner acquisition worth $4.7 Mn/annum & account management of $12.2 Mn/annum. Hired and led a team of 30+ BDMs and Ops Managers, created high engagement and high- performance culture via continuous feedback, appraisal & morale boosting
- Business expansion via market analysis, partner acquisition & retention, contract management & negotiation, revenue realization, day to day operations, asset quality and guest experience SLAs
Vendor Management & Supply Chain Manager
OYO (Technology, Information & Internet)
, India
05.2017 - 01.2019
- Developed VM & SC strategy, scaled operations from yearly buying of $2.7Mn to $21.4Mn. Created KPI framework for performance management (OTIF %, Safety Stock %, Base Lead time reduction, Cost Savings, Payment Efficiency). Category Management, End to end management of vendor & supply chain ops- vendor capability analysis, sampling, brand approval, OEM rate contract & SLAs, projection, procurement, order processing, first mile & last mile coordination, vendor payments & dispute resolution.
- Leveraged vendor partnerships for international business expansion Apac, UAE, South Asia
Project Manager- New Product Development
Escorts Kubota Ltd (Engineering & Manufacturing)
, India
05.2015 - 05.2017
- Managed multiple Short, Medium and Long term projects with competing deadlines simultaneously -12 in total. Project Management for New Product Development. Established, executed and monitored project plans. Multiple stakeholder partnerships (Product, Design & Development, Operations & Supply Chain, Quality & Testing, Sales & Marketing and After sales service). Weekly review with Senior management for project performance in terms of Plan vs Actual
Systems Engineer
TCS (IT Services & Business Solutions)
, India
01.2011 - 06.2013
- Conceptualized & developed Mainframe system using COBOL & SQL programming Coordinated with client to gather requirements for business enhancements, Impact analysis and error free implementation, business repository creation as PMO
Education
MBA - Supply Chain & Sustainability
IIM, India
B.Tech - Computer Science
RBIEBT, India
Skills
- Business Development
- Leadership & Team Building
- Budget Management
- Consensus Building
- Stakeholder Management
- Strategic Planning
- Change Management
- Decision Making
- Data Analysis & Report Creation
- Account Management
- Customer Acquisition
- Operations Management
- Project Management
- Excellent Communication and Interpersonal Skills
Awards
- Unacademy Relentless Leaders of 2021
- OYO Founder Appreciation for Branding Project
- CXO Recognition for supply chain OTIF% increase from 84% to 89%
- Recognized as Best Performer and amongst top 5% of workforce
Accomplishments
- Unacademy Awarded for ‘Exemplary Performance’ for Mission September 2021 for highest revenue generation
- Unacademy Awarded as ‘Unmatched Resource’ 2021
- OYO UK Developed business partnerships in 2 new “high visibility” regions of London 2020
- OYO Awarded ‘Most valued resource’ for team development & creating leaders for succession 2019
- OYO Annual cost savings of $1.5Mn 2018
- Escorts Recognition by Head R&D for agility in project execution leading to quick turnaround in product introduction in market 2016
Certification
- Google Ads Search Certification - "Google Skillshop"
- Fundamentals of Digital Marketing - "Google Digital Garage"
- Advanced Excel for Financial Modelling - "Indian Institute of Quantitative Finance"
- Lean Six Sigma - "IIM"
Timeline
Business Head
Eclat Engineering ( Software Solution & Services)
02.2023 - 04.2023
Regional CEO (Business)
Lead (Software Solution & Services)
06.2022 - 01.2023
Associate Director
Unacademy (E-Learning Technology)
01.2021 - 06.2022
Lead Business Development
OYO UK (Technology, Information & Internet)
01.2020 - 08.2020
Area Business Head
OYO (Technology, Information & Internet)
01.2019 - 12.2019
Vendor Management & Supply Chain Manager
OYO (Technology, Information & Internet)
05.2017 - 01.2019
Project Manager- New Product Development
Escorts Kubota Ltd (Engineering & Manufacturing)
05.2015 - 05.2017
Systems Engineer
TCS (IT Services & Business Solutions)
01.2011 - 06.2013
MBA - Supply Chain & Sustainability
IIM, India
B.Tech - Computer Science
RBIEBT, India
- Google Ads Search Certification - "Google Skillshop"
- Fundamentals of Digital Marketing - "Google Digital Garage"
- Advanced Excel for Financial Modelling - "Indian Institute of Quantitative Finance"
- Lean Six Sigma - "IIM"
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