Swathi Vuppala
Herndon
Summary
Results-driven Agile Delivery Lead/Product Manager/Sr. Business Analyst with 18 years of experience delivering customer-focused solutions. Expertise in product discovery, business analysis, and workflow development. Led initiatives that enhanced platform adoption and streamlined operations. Collaborated with cross-functional teams on high-stakes systems, ensuring compliance and optimizing legacy systems through cloud migration. Core strengths include strategic planning, product innovation, and agile methodologies.
Overview
21
21
years of professional experience
Work History
Agile Delivery Lead
NAKUPUNA
Arlington
01.2024 - Current
- Led team of 15, fostering collaborative Agile environment by addressing impediments to team morale, trust, and productivity.
- Review roadmap with Product Owners and define PI objectives, identify dependencies and mitigate risks ahead of leadership PI briefings.
- Ensure backlog readiness by closely collaborating with POs to maintain alignment with strategic goals and program priorities.
- Work with solution architects to provide the team with technical clarity, resources, and direction, enabling incremental delivery of critical features and epics.
- Proactively identify and remove any blocker, ensuring teams meet sprint commitments and delivery timelines.
- Drove agile execution with SAFe methodology, facilitating key ceremonies including backlog refinement, sprint planning, daily standups, and retrospectives.
- Directed end-to-end delivery of major functionalities, including Death Gratuity and Duty Participation, benefiting Active Duty, Reserve, and National Guard personnel.
- Oversaw transition from legacy systems like MUP and RLAS, ensuring successful delivery aligned with milestone deadlines.
- The U.S. Army Integrated Personnel and Pay System-Army (IPPS-A) is designed to consolidate numerous legacy systems into a single, integrated platform to automate payroll processing.
Product Manager/Business Analyst
FINANCIAL INDUSTRY REGULATORY AUTHORITY
Rockville
01.2011 - 01.2024
- Conceptualized, designed, and launched various enterprise solutions that target multiple departments (2000+ users) taking disciplinary action against firms that fail to comply with FINRA regulations.
- Led and participated in projects - Enterprise Content Management (Documentum/Alfresco/iManage), Enterprise Scanning, and Digital Signatures (DocuSign/AdobeSign) solutions.
- Collaborated cross-functionally with internal stakeholders and SMEs to optimize resource allocation and enhance product benefits.
- Used agile methodologies to drive the vision and strategy for the product and conduct a thorough roadmap exercise to prioritize features.
- Experience with leading large agile software delivery projects consisting of multiple scrum teams and organized backlog grooming, sprint planning, daily scrum and retrospective sessions.
- Researched customer problems, trends, and opportunities and developed features that directly address customer needs, elevating customer satisfaction to 80%.
- Hands-on experience in writing and prioritizing features and user stories in product backlog.
- Well-versed in dealing with Regulation SCI high-risk systems and conducting semi-annual/annual access reviews with Information Owners and working with Internal Audit groups to comply with audit requirements.
- Implemented a robust process for classifying and protecting sensitive data such as SAR, RCI and PCI to ensure compliance with data privacy regulations.
- Created mock-ups and user experience flows to ensure that products meet the needs of the customers effectively.
- Implemented user onboarding process that streamlined set-up and configuration time by 35%, enabling more frequent deployments.
- Led User Acceptance Testing (UAT) with business testers and partnered with QA team to establish clear acceptance criteria.
- Coordinated and managed the Enterprise Records disposition process by working with the department Records Managers and Information owners to destroy over 100,000 cases.
- Led the transition to eSignatures by implementing Digital Signature solution a faster, accurate and efficient business process; converted 100 forms to digital templates and reduced processing time by 40%.
- Spearheaded the migration effort from on-prem to AWS cloud and backend from Oracle to PostgreSQL.
- Spearheaded the decommissioning of legacy document management systems such as iManage and Documentum, reducing 30% in operation costs.
Lead Quality Analyst
FINRA
Rockville
01.2007 - 01.2011
- Contributed to projects including STAR, MATRICS, NextGen Integration, and Enterprise Content Management, enhancing project quality and outcome.
- Led the testing effort for an in-house Enterprise Content Management web interface, which staged all the content for Case Management.
- Documented test plans, scenarios, cases, and results while performing functional, regression, and end-to-end testing to ensure quality before production.
- Tested critical financial reports in Active Reports, documenting and creating comprehensive test cases to validate report accuracy.
Automation Engineer
BLACKBOARD
Washington
01.2006 - 01.2007
- Automated test cases using Silk Test, detecting and classifying bugs by severity, and documenting findings in JIRA to facilitate issue tracking.
- Analyzed business requirement documents, software design documents, software requirement specifications, and functional requirement documents to ensure alignment with project goals.
- Developed periodic status reports for senior management, providing updates on implementation progress and highlighting key milestones.
- Conducted IV&V for test scripts integrated with Blackboard following the purchase of WebCT.
- Blackboard Inc. is the leading enterprise software company for e-education. It offers a complete suite of enterprise software products and services to Higher Education, K12, and corporate/Government Institutions in the US and Internationally.
Quality Assurance Engineer
EORIGINAL
Baltimore
01.2005 - 01.2006
- Planned and implemented automated testing and code reviews with JUnit to enhance software reliability.
- Conducted regression, load, and performance testing with Apache JMeter to ensure application stability under various conditions.
- Wrote SQL queries to extract data from tables and verify report outputs for accuracy.
- EOriginal is a leading provider of enterprise software that enables organizations to execute secure online business transactions with legally enforceable documents. eOriginal made it easy to conduct true end-to-end eCommerce transactions.
Education
M.S. - Information Technology
Towson University
Baltimore, MDDatabase Management System - Post Baccalaureate Certificate -
Towson University
Baltimore, MDSkills
- Agile Project Management
- Requirements Management
- Test Management
- Automated Testing
- API Testing
- Test planning
- Release planning
- DevOps methodologies
- Kanban practices
- Azure DevOps
- JIRA
- HP Quality Center
- Balsamiq
- Miro
- Mural
- Confluence
- Aha
- MS Office
- Collaboration Tools
- Workflow Automation
- Data Analytics
- SQL
- DQL
- XML
- Java Development
- Java 7
- HTML
- Unit Testing
- Issue Tracking
- Version Control
- Version Control Systems
- Database Management
- MS SQL Server
- Oracle database
- DB2
- Postgres
- Cloud Infrastructure
- Unix
- Application Server
- Java Application Server
- Web Server Management
- Enterprise Application Server
- Java EE Server
- Customer experience
- Stakeholder relations
- Team leadership
- Cross-Functional Teams
- Cross-functional teamwork
- Software lifecycle
- Product development
- Information Governance
- Digital Signatures
- E-signature Solutions
- Content Management
- Document Management
- Secure Shell
- Enterprise Resource Planning
- User testing
- DevOps methodologies
- Kanban practices
- User testing
Clearance
Secret Clearance
Optional Information
Certificate of Excellence Award at FINRA
Professional Development
- CSPO Certified
- CSM Certified
Timeline
Agile Delivery Lead
NAKUPUNA
01.2024 - Current
Product Manager/Business Analyst
FINANCIAL INDUSTRY REGULATORY AUTHORITY
01.2011 - 01.2024
Lead Quality Analyst
FINRA
01.2007 - 01.2011
Automation Engineer
BLACKBOARD
01.2006 - 01.2007
Quality Assurance Engineer
EORIGINAL
01.2005 - 01.2006
M.S. - Information Technology
Towson University
Database Management System - Post Baccalaureate Certificate -
Towson University