Quality Assurance Lead with 11+ years of experience making sure products and services meet internal and external standards. Skilled in project management and statistical analysis. Organized and analytical with excellent written and verbal communication skills. Methodical Quality Control Analyst skilled in developing protocols to positively impact manufacturing quality. Practiced at completing exhaustive tests of incoming materials, components and finished products. Proven experience within IT industry performing direct hands-on work in QA and QC functions with strong familiarity of general practices. Detail-oriented Quality Control Analyst well-versed in qualitative and quantitative analysis techniques. Strong background in collecting and analyzing quality measures and making recommendations for process and quality improvements.