Swati Chandak
UX Researcher | UX Designer
Austin,USA
Summary
I bring an engineering perspective and creative problem solving approach to develop delightful user experiences. With a background in Software Engineering, past experience as a Developer, passion for Human Centered Design and a Professional Diploma in UX Design, I am competent in all aspects of UX design process.
Overview
11
11
years of professional experience
5
5
years of post-secondary education
1
1
Certification
Work History
Student UX Researcher/UX Designer
UX Design Institute
12.2022 - 05.2023
- Performed UX Design to expedite the web flight-booking process for a startup airline by executing the end-to-end design-thinking process from Research, Design, Prototyping to Handover Document.
- Collected and utilized qualitative and quantitative data from Competitive Analysis, Online Surveys, Depth Interviews and Usability tests, to make value-driven design decisions.
- Structured and analyzed my research data to find patterns, pin point key challenges, make recommendations and produce a design proposal using Affinity Diagram and Customer Journey Map.
- Created User Flow, Sketches, Prototypes & Wireframes for designing and testing the interfaces adhering to UX-Design principles & UX-Design Patterns.
- Rapidly iterated on design prototypes and thoughtfully articulated the design decisions and rationale.
- Created interaction design deliverable for developers specifying controls, rules, feedback and any necessary details to build the application accurately.
DevOps Engineer
Wells Fargo
San Francisco, CA
06.2017 - 11.2017
- Experience in migrating applications from TeamCity CD/CI tool to Jenkins and managing Builds, Deployments and Maintenance.
- Collaborated with inhouse teams and external vendors to migrate build from ANT to Gradle and created build scripts.
- Demonstrated handsON for onboarding into Jenkins to Development team and other stakeholders, with cross functional teams.
Applications Engineer
Oracle Retail
Bengaluru
09.2014 - 11.2015
- Hands-on experience in working with Oracle ADF Architecture using MVC Design Pattern for converting application from Forms (Pl/Sql) to ADF (Java) both on front end & backend side.
- Performed Unit & Integration Testing, Defect Fixing using Agile Methodology.
Associate Applications Engineer
Oracle Retail
Bengaluru
06.2012 - 08.2014
- Worked as the first point of contact of a Tax Integration Spring application, to develop, build, deploy, test, troubleshoot, maintain and writing technical documents.
- Handled any security issues in the application and managed concurrent processing in WebLogic server.
- Involved in demonstrating and migration of project to Brazil Team; and conducted hands on experience and problem solving sessions.
Developer Intern
Oracle Retail
Bengaluru
12.2011 - 05.2012
- Developed a tool to convert complex PL/SQL objects into spreadsheets for easier data processing
- Fixed codes vulnerable to Security compliance and System defects.
Education
Professional Diploma in UI Design -
UX Design Institute- Glasgow Caledonian University
Remote 05.2023 - Current
Professional Diploma in UX Design -
UX Design Institute -Glasgow Caledonian University
Remote 12.2022 - 04.2023
Master of Science - Information Technology
Dhirubhai Ambani Institute OfInformation Technology : DA-IICT
Gujarat, India 06.2010 - 05.2012
Bachelor Of Computer Applications -
H.L. Institute of Computer Applications
Gujarat, India 06.2007 - 05.2010
Skills
RESEARCH : Competitive Benchmarking, Online Survey, Usability Testing, Customer Value Curve, Heuristic Evaluation
DESIGN : Affinity Diagramming, Journey Maps, User Personas, Information Architecture, User Flow, Sketching, Wireframing, Prototyping
RESEARCH & DESIGN TOOLS : Figma, Miro, FigJam, Balsamiq, SurveyMonkey, MS Office, KeyNote, Slack
DEVELOPER TOOLS & TECHNOLOGY : HTML, CSS, Javascript, XML/XSD, SQL, PLSQL, Java/J2EE, Spring MVC, Jenkins, SVN, Github
Certification
Professional Diploma in UX-Design from UX Design Institute credited by Glasgow Caledonian University
Quote
Every problem is a gift—without problems we would not grow.
Tony Robbins
Timeline
Professional Diploma in UI Design -
UX Design Institute- Glasgow Caledonian University
05.2023 - Current
Professional Diploma in UX-Design from UX Design Institute credited by Glasgow Caledonian University
05-2023
Professional Diploma in UX Design -
UX Design Institute -Glasgow Caledonian University
12.2022 - 04.2023
Student UX Researcher/UX Designer
UX Design Institute
12.2022 - 05.2023
DevOps Engineer
Wells Fargo
06.2017 - 11.2017
Applications Engineer
Oracle Retail
09.2014 - 11.2015
Associate Applications Engineer
Oracle Retail
06.2012 - 08.2014
Developer Intern
Oracle Retail
12.2011 - 05.2012
Master of Science - Information Technology
Dhirubhai Ambani Institute OfInformation Technology : DA-IICT
06.2010 - 05.2012
Bachelor Of Computer Applications -
H.L. Institute of Computer Applications
06.2007 - 05.2010