Swati Chandak
UX Researcher | UX Designer
Austin,USA
Summary
I bring an engineering perspective and creative problem solving approach to develop delightful user experiences. With a background in Software Engineering, past experience as a Developer, passion for Human Centered Design and a Professional Diploma in UX Design, I am competent in all aspects of UX design process.
Overview
11
11
years of professional experience
5
5
years of post-secondary education
1
1
Certification
Work History
Student UX Researcher/UX Designer
UX Design Institute
2022.12 - 2023.05
- Performed UX Design to expedite the web flight-booking process for a startup airline by executing the end-to-end design-thinking process from Research, Design, Prototyping to Handover Document.
- Collected and utilized qualitative and quantitative data from Competitive Analysis, Online Surveys, Depth Interviews and Usability tests, to make value-driven design decisions.
- Structured and analyzed my research data to find patterns, pin point key challenges, make recommendations and produce a design proposal using Affinity Diagram and Customer Journey Map.
- Created User Flow, Sketches, Prototypes & Wireframes for designing and testing the interfaces adhering to UX-Design principles & UX-Design Patterns.
- Rapidly iterated on design prototypes and thoughtfully articulated the design decisions and rationale.
- Created interaction design deliverable for developers specifying controls, rules, feedback and any necessary details to build the application accurately.
DevOps Engineer
Wells Fargo
San Francisco , CA
2017.06 - 2017.11
- Experience in migrating applications from TeamCity CD/CI tool to Jenkins and managing Builds, Deployments and Maintenance.
- Collaborated with inhouse teams and external vendors to migrate build from ANT to Gradle and created build scripts.
- Demonstrated handsON for onboarding into Jenkins to Development team and other stakeholders, with cross functional teams.
Applications Engineer
Oracle Retail
Bengaluru
2014.09 - 2015.11
- Hands-on experience in working with Oracle ADF Architecture using MVC Design Pattern for converting application from Forms (Pl/Sql) to ADF (Java) both on front end & backend side.
- Performed Unit & Integration Testing, Defect Fixing using Agile Methodology.
Associate Applications Engineer
Oracle Retail
Bengaluru
2012.06 - 2014.08
- Worked as the first point of contact of a Tax Integration Spring application, to develop, build, deploy, test, troubleshoot, maintain and writing technical documents.
- Handled any security issues in the application and managed concurrent processing in WebLogic server.
- Involved in demonstrating and migration of project to Brazil Team; and conducted hands on experience and problem solving sessions.
Developer Intern
Oracle Retail
Bengaluru
2011.12 - 2012.05
- Developed a tool to convert complex PL/SQL objects into spreadsheets for easier data processing
- Fixed codes vulnerable to Security compliance and System defects.
Education
Professional Diploma in UI Design -
UX Design Institute- Glasgow Caledonian University
Remote 2023.05 - Current
Professional Diploma in UX Design -
UX Design Institute -Glasgow Caledonian University
Remote 2022.12 - 2023.04
Master of Science - Information Technology
Dhirubhai Ambani Institute OfInformation Technology : DA-IICT
Gujarat, India 2010.06 - 2012.05
Bachelor Of Computer Applications -
H.L. Institute of Computer Applications
Gujarat, India 2007.06 - 2010.05
Skills
RESEARCH : Competitive Benchmarking, Online Survey, Usability Testing, Customer Value Curve, Heuristic Evaluation
undefinedCertification
Professional Diploma in UX-Design from UX Design Institute credited by Glasgow Caledonian University
Quote
Every problem is a gift—without problems we would not grow.
Tony Robbins
Timeline
Professional Diploma in UI Design -
UX Design Institute- Glasgow Caledonian University
2023.05 - Current
Professional Diploma in UX-Design from UX Design Institute credited by Glasgow Caledonian University
2023-05
Professional Diploma in UX Design -
UX Design Institute -Glasgow Caledonian University
2022.12 - 2023.04
Student UX Researcher/UX Designer
UX Design Institute
2022.12 - 2023.05
DevOps Engineer
Wells Fargo
2017.06 - 2017.11
Applications Engineer
Oracle Retail
2014.09 - 2015.11
Associate Applications Engineer
Oracle Retail
2012.06 - 2014.08
Developer Intern
Oracle Retail
2011.12 - 2012.05
Master of Science - Information Technology
Dhirubhai Ambani Institute OfInformation Technology : DA-IICT
2010.06 - 2012.05
Bachelor Of Computer Applications -
H.L. Institute of Computer Applications
2007.06 - 2010.05
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