Summary
Overview
Certification
Work History
Education
Skills
Websites
Timeline
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Swati Gupta

Swati Gupta

Naperville,IL

Summary


Experienced Senior Product Delivery Manager with over 12 years of success delivering enterprise-level IT solutions across diverse industries, including IT services, Oil and Gas, FMCG, CRE, and Healthcare IT. Expert in driving innovation and efficiency through Agile methodologies (SAFe 6.0 certified), with a focus on digital transformation and AI-infused solutions. Skilled in managing the entire product lifecycle from ideation to delivery while leveraging expertise in Azure DevOps, data analytics, and multi-vendor collaboration.

Certified in Generative AI for Product Management and Predictive Project Management by PMI, bringing a data-driven approach to project execution and product management excellence.


Overview

12
12
years of professional experience
4
4
Certification

Certification

  • SAFe 6.0 Product Owner/Product Manager
  • Generative AI for Project Managers from PMI
  • Predictive Project Management from PMI
  • Agile Transformations and Leadership

Work History

Sr. Technical Product Manager

CloudIQ Technologies
09.2023 - 06.2024
  • Led the implementation of Scribe transcription solutions for healthcare applications using Azure ML and OpenAI Whisper models.
  • Utilized ChatGPT APIs to enhance transcription quality and integrated speech-to-text capabilities into business workflows.
  • Boosted sprint predictability by 15% through effective team agreements (DOD, DOR) and drove a 10% reduction in cycle times and increased team velocity by 20% through Agile maturity assessments and targeted mentoring.

Senior Project Manager

JLL Technologies
07.2022 - 01.2023
  • Directed Corporate Real Estate Programs for JLL, managing Board of Directors meetings and coordinating stakeholders.
  • Led Asset Management programs for Amazon and Walmart, utilizing advanced Facility management tools for project success.
  • Provided strategic consultancy to clients, defining business processes and identifying enabling technologies for optimal results.

Agile Product Delivery Manager

Unilever
01.2021 - 04.2022

• Orchestrated resources and upheld SLAs for the timely delivery of Analytics Products utilizing Agile methodologies.
• Led end-to-end execution of Data and analytics products, facilitating seamless collaboration between data scientists and engineers.
• Managed various Data analytics products spanning NRM analytics tools to supply chain Azure Data Lake products.

Technical Product Delivery Manager

Unilever
05.2020 - 01.2021
  • Managed the full lifecycle of Analytics products, implementing a delivery governance model.
  • Optimized Azure infrastructure costs for Information & Analytics products, reducing expenses by nearly 20%

Technology Product Delivery Manager

Shell
02.2019 - 04.2020
  • Led Capital Products delivery, driving a DevOps approach with Azure DevOps pipelines to accelerate bug resolution and enhancements, improving project delivery by 20%.
  • Fostered collaboration across internal and external IT teams, pioneering continuous software integration and managing 20+ Capital Projects end-to-end.
  • Awarded the Global SHELL EVP Award for excellence in budget and quality, contributing to cost estimations and ensuring product quality within budget.

Application Management Specialist

Shell
12.2016 - 02.2019

• Managed the complete lifecycle of Capital Projects, ensuring quality of 20+ products with tools like SonarQube and VeraCode.
• Received the esteemed Global SHELL EVP Award for delivering top-tier products within budgetary confines.

Technical Product Delivery Manager Associate Lead, U.S. IT Healthcare

Mindfire Solutions
07.2011 - 11.2016

• Collaborated with cross-functional teams to develop comprehensive web applications for US Healthcare using ASP.NET MVC, C#, and Microsoft SQL.
• Implemented full-stack development encompassing a range of web technologies to ensure seamless user experience.
• Successfully integrated new features and functionalities to enhance the overall performance and usability of the web applications.

Education

Advanced Executive Project Management Development Program - Executive Development Program for Senior Professionals

XLRI Jamshedpur
03.2022

Bachelor of Science - Electronics & Telecommunications Engineering

Biju Patnaik University of Technology
04-2011

Skills

  • Product Strategy & Roadmapping
  • Agile & Scrum Methodologies
  • Cross-Functional Leadership
  • Stakeholder & Team Collaboration
  • Data-Driven Decision Making
  • User-Centric Design & UX
  • Project & Risk Management
  • Continuous Improvement & Process Optimization
  • Product Lifecycle & Release Management
  • Budget & Schedule Optimization
  • Quality Assurance & Documentation

Timeline

Sr. Technical Product Manager

CloudIQ Technologies
09.2023 - 06.2024

Senior Project Manager

JLL Technologies
07.2022 - 01.2023

Agile Product Delivery Manager

Unilever
01.2021 - 04.2022

Technical Product Delivery Manager

Unilever
05.2020 - 01.2021

Technology Product Delivery Manager

Shell
02.2019 - 04.2020

Application Management Specialist

Shell
12.2016 - 02.2019

Technical Product Delivery Manager Associate Lead, U.S. IT Healthcare

Mindfire Solutions
07.2011 - 11.2016

Advanced Executive Project Management Development Program - Executive Development Program for Senior Professionals

XLRI Jamshedpur

Bachelor of Science - Electronics & Telecommunications Engineering

Biju Patnaik University of Technology
Swati Gupta