SWATI MAHADIK
Dallas/Ft. Worth Area,TX
Summary
Seasoned product development leader with 15+ years of experience transforming business strategies into top-tier products and processes. Skilled at fostering collaboration and consensus among diverse stakeholders to identify innovative solutions and drive their successful implementation. Recognized for FinTech experience, communication skills, and a personality that is calm, composed, adaptable and easily wears multiple hats.
Overview
14
14
years of professional experience
1
1
Certification
Work History
PRINCIPAL SYSTEMS ANALYST, FIDELITY INSTITUTIONAL
FIDELITY INVESTMENTS
08.2023 - Current
- Led analysis for a multi-year modernization initiative aimed at developing the account opening solution for clearing clients.
- Served as a liaison between UX designers, squad leads, agile teams, dependent partners, and downstream API teams, ensuring the development of comprehensive solutions and timely identification and resolution of system dependencies.
- Led analysis to identify foundational changes required to enable the efficient delivery of 52+ registration types with streamlined development and enhanced maintainability.
- Led architecture meta-discussions with platform architects, squad leads, and technical leadership to prioritize and ideate solutions for architectural challenges, culminating in a robust framework for developing efficient solutions.
- Developed a responsibility matrix for analysts, outlining their responsibilities throughout the software development lifecycle. This resulted in clear role expectations across product area and adoption within multiple IWMS (Institutional Wealth Management Solutions) groups.
- Spearheaded the ideation and implementation of a system analyst guild framework, establishing a centralized hub for learning materials and onboarding resources for IWMS system analysts.
SENIOR SYSTEMS ANALYST, FIDELITY INSTITUTIONAL
FIDELITY INVESTMENTS
11.2021 - 07.2023
- Led systems analysis for the launch of Fidelity’s Investor signing experience, designed to modernize the signing process for investors and registered firm representatives.
- Collaborated with agile teams and product management in backlog refinement sessions, evaluating design options for reliability and maintainability.
- Developed user stories, acceptance criteria, and story maps to guide system enhancements and workflow improvements.
- Developed a Confluence-based documentation framework that facilitated collaborative documentation of product functionality and technical workflows, resulting in a comprehensive knowledge base for training and reference.
- Collaborated with quality engineers to identify and execute test cases for non-production and production validations.
SENIOR SYSTEMS ANALYST(CONTRACT), FIDELITY INSTITUTIONAL
FIDELITY INVESTMENTS
08.2019 - 10.2021
- Led systems analysis for launching Fidelity Institutional’s modernized account opening platform used by registered investment advisors increasing the straight through processing rates.
- Collaborated with the product owner to maintain the backlog, writing user stories and acceptance criteria to ensure developer readiness.
- Collaborated on and executed integration and API tests to assess service integration with internal and external APIs.
- Supported the testing team in developing testing and production validation plans, setting up test data, and identifying necessary stakeholders and access requirements for successful product testing.
- Facilitated Scrum master activities in their absence, including daily Scrums and retrospectives.
BUSINESS SYSTEMS ANALYST
CAPITAL ONE AUTO FINANCE
01.2011 - 06.2019
- Lead cross functional teams that power IT solutions for 500+ associates in Sales and Originations team at Capital One Auto Finance, helping business win the right deals from the right dealers using the Agile/Scrum tools and methods.
- Prioritized the product backlog based on requirements from diverse stakeholders, including sales leadership, legal and compliance partners, sales associates, and security teams.
- Facilitated refinement sessions with the Agile tech team to identify optimal solutions for customer problems and plan their comprehensive implementation.
- Conducted independent root cause analyses for internal and external audit teams, developed remediation plans, and oversaw their implementation.
- Spearheaded an Agile transformation for Sales and Originations IT teams, acquiring Agile expertise and providing coaching to implement projects end-to-end using the newly adopted tools.
- Led analysis for integration of Digital Contracting between Route1 and Capital One, increasing Digital Contracting rate for Capital One by 25%.
- Led analysis for automation of retail installment contracts resulting in automatic funding of 15%.
Education
MBA -
Texas A&M University
College Station, TXBachelor of Technology -
National Institute of Technology (NIT-B)
Bhopal, IndiaSkills
- Software development lifecycle
- User requirements
- Scrum framework
- Business process analysis
- User acceptance testing
- Software testing
- Problem-solving
- Teamwork and collaboration
Certification
- Agile Certified Practitioner by Project Management Institute (PMI-ACP)
- Safe Certified Product Owner/Product Manager (POPM)
- Certified Scrum Master (CSM)
Timeline
PRINCIPAL SYSTEMS ANALYST, FIDELITY INSTITUTIONAL
FIDELITY INVESTMENTS
08.2023 - Current
SENIOR SYSTEMS ANALYST, FIDELITY INSTITUTIONAL
FIDELITY INVESTMENTS
11.2021 - 07.2023
SENIOR SYSTEMS ANALYST(CONTRACT), FIDELITY INSTITUTIONAL
FIDELITY INVESTMENTS
08.2019 - 10.2021
BUSINESS SYSTEMS ANALYST
CAPITAL ONE AUTO FINANCE
01.2011 - 06.2019
MBA -
Texas A&M University
Bachelor of Technology -
National Institute of Technology (NIT-B)
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