Summary
Overview
Work History
Education
Skills
Timeline

Swayze Holliday

Yakima,WA

Summary

Dynamic professional with extensive experience in training and case management, notably at Kittitas Interactive Management. Proven ability to design impactful training materials and maintain meticulous records. Skilled in Excel and adept at fostering collaboration among interdisciplinary teams, ensuring high-quality care and effective interventions for vulnerable populations.

Overview

8
8
years of professional experience

Work History

NEO Trainer

Kittitas Interactive Management
Yakima, WA
01.2025 - Current
  • Designed and developed training materials for new employees.
  • Ensured accurate documentation of trainee development and informed management consistently.
  • Adapted teaching methods according to the needs of individual learners or groups.
  • Created and maintained personnel records in accordance with legal requirements.
  • Led onboarding sessions for new employees to familiarize them with company policies and procedures.
  • Employ diverse instructional techniques including role-playing, lectures, and simulations to convey information effectively.

Care Coordinator

Area Agency on Aging and Disabilities
Goldendale, WA
10.2023 - 07.2024
  • Attended meetings with families and other members of the interdisciplinary team to discuss patient progress and plan for future interventions.
  • Collaborated with physicians, social workers, and other healthcare providers to provide comprehensive care for patients.
  • Maintained records management system to process personnel information and produce reports.

Social Services Specialist 3

Adult Protective Services
Goldendale, WA
07.2021 - 07.2023
  • Interviewed potential clients, collecting personal information to determine eligibility for social assistance.
  • Intervened swiftly in critical situations involving at-risk individuals.
  • Developed joint initiatives and coordinated responses to APS incidents with law officials, legal entities, and service providers.

Veterans Service Representative

Worksource
Ellensburg, WA
09.2017 - 05.2021
  • Conducted outreach activities to inform veterans about available services and benefits.
  • Assisted veterans in preparing forms, documents and applications for benefits.
  • Maintained detailed documentation of status changes, supporting task management efficiency.

Education

CPR & First Aid, BEST First Aid Training
02-2025

Bachelor of Arts - Criminal Justice

Central Washington University, Ellensburg, WA
03-2021

Information Technology

Coursera

Skills

  • Cybersecurity knowledge
  • System administration
  • Service coordination
  • Case management
  • Training development
  • Communication skills
  • Problem solving
  • Proficient in Excel, PowerPoint, Word, SharePoint, etc

Timeline

NEO Trainer - Kittitas Interactive Management
01.2025 - Current
Care Coordinator - Area Agency on Aging and Disabilities
10.2023 - 07.2024
Social Services Specialist 3 - Adult Protective Services
07.2021 - 07.2023
Veterans Service Representative - Worksource
09.2017 - 05.2021
CPR & First Aid - ,
Central Washington University - Bachelor of Arts, Criminal Justice
Coursera - , Information Technology

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Swayze Holliday