Swayze Laffoon
St Louis,MO
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Dog Trainer
Good Dog Enrichment And Training
08.2023 - Current
- Employed positive reinforcement with animals using "clicker-training" method, voice rewards and food rewards.
- Evaluated animals to determine temperaments, abilities and aptitude for training.
- Educated owners about benefits of specialized therapy training.
Office Administrator
Ontellus
02.2021 - 05.2023
- Interacted with customers by phone, email, or in-person to provide information.
- Applied advanced administrative and analytical skills in overseeing day-to-day operational activities.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
Shift Leader
The Watering Bowl
01.2019 - 01.2021
- Trained new employees and delegated daily tasks and responsibilities.
- Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
Veterinary Techinican
Pet Wellness Center
10.2017 - 11.2018
- Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
- Provided care for animals before surgeries, administering anesthetics as necessary for overall comfort and health.
- Processed new patients and updated client records with key information using standardized registration systems and encrypted databases.
Education
Specialized Associate's Degree - Veterinary Technician
Hickey College
St Louis, MO02.2018
Skills
- Customer Service Professional
- Animal Health and Awareness
- Team Building
- Multitasking
- Attention to Detail
- Time Management
Timeline
Dog Trainer
Good Dog Enrichment And Training
08.2023 - Current
Office Administrator
Ontellus
02.2021 - 05.2023
Shift Leader
The Watering Bowl
01.2019 - 01.2021
Veterinary Techinican
Pet Wellness Center
10.2017 - 11.2018
Specialized Associate's Degree - Veterinary Technician
Hickey College
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