Sweetu Mehta
Hanover Park,IL
Summary
Compassionate and detail-oriented professional with a strong background in customer service, healthcare support, and mentorship. Drawing from personal life experiences, I am passionate about guiding individuals towards emotional growth, resilience, and self-discovery. Skilled in building trust, fostering meaningful relationships, and providing empathetic support through evidence based strategies and real-world approaches, I am seeking to help individuals navigate challenges and achieve personal well-being with personalized effort.
Overview
9
9
years of professional experience
Work History
Specimen Accessioner
LabCorp
Itasca, IL
03.2022 - Current
- Contribution to QC initiatives by identifying and reporting any discrepancies or errors in specimen handling.
- Promote patient satisfaction with prompt resolution of inquiries related to specimen collection or testing procedures.
- Review and process patient samples with accuracy and attention to detail in a fast-paced laboratory environment.
- Collaborate with team members to ensure efficient workflow and compliance with safety and procedural standards.
- Maintain a calm and professional demeanor while handling time-sensitive tasks, contributing to a supportive team atmosphere.
- Utilize strong organizational skills to manage data and documentation effectively.
Kiosk Manager & Ornament Personalization
Rudolph & Me
Bloomington, IL
11.2015 - 12.2024
- Connect with customers to uncover their unique stories, cherished moments, and personalization preferences.
- Deliver exceptional customer service by guiding clients in selecting designs that beautifully capture their memories.
- Analyzed daily sales reports to spot trends, fine-tune strategies, and boost revenue potential.
- Elevated brand presence through striking kiosk designs and dynamic, engaging customer experiences.
- Oversaw inventory management to maintain ideal stock levels, minimizing waste while maximizing profitability.
- Led a team of full-time and part-time employees, providing training for new hires and overseeing performance.
Education
Cosmetology Certification -
Pivot Point Academy
Bloomingdale10.2019
Phlebotomy Certification -
CMK Healthcare Training
05.2017
High School Diploma -
Normal Community High School
Bloomington, IL05.2016
Skills
- Compassion
- Attention to detail
- Interpersonal communication
- Organizational skills
- Team collaboration
- Patient identification
Timeline
Specimen Accessioner
LabCorp
03.2022 - Current
Kiosk Manager & Ornament Personalization
Rudolph & Me
11.2015 - 12.2024
Cosmetology Certification -
Pivot Point Academy
Phlebotomy Certification -
CMK Healthcare Training
High School Diploma -
Normal Community High School