Sweta Desai
Houston,TX
Summary
Experienced analyst prepared for this role with strong focus on data interpretation, financial modeling, and strategic planning. Known for collaboration and delivering results, adaptable to changing needs, and reliable. Skilled in data visualization, problem-solving, and stakeholder communication. Employers value analytical mindset, teamwork, and consistent performance.
Overview
20
20
years of professional experience
1
1
Certification
Work History
LIS Analyst (Application Analyst)
Houston Methodist Hospital
Houston, TX
05.2021 - Current
- Delivered configuration and support for LIS modules (SoftLab, SoftMol, SoftPathDX) to ensure optimal system stability and high-quality IT services.
- Engaged with site technicians and specialists to diagnose and rectify complex system issues, ensuring consistent performance across multiple clinical locations.
- Delivered comprehensive training to clinical clients on system tools, ensuring effective utilization and improved operational workflows.
- Organized and facilitated project meetings to establish objectives that drive effective system upgrade implementation.
- Enhanced client satisfaction through proactive identification of needs and strategic communication with department leadership to create adaptive solutions for evolving clinical and business demands.
- Directed efforts in resolving CDM tickets and streamlining backcharge account testing processes to ensure financial and technical accuracy in billing.
Clinical Lab Technologist I
Illinois Department of Public Health
Chicago, IL
01.2010 - 01.2018
- Oversaw interactions with technical specialists to maintain safety compliance in laboratory testing processes.
- Analyzed existing workflows to pinpoint technical deficiencies and proposed actionable solutions to fulfill internal client requirements.
Medical Technologist (Generalist/Chemist)
St. Christopher's Hospital for Children, Erie Avenue
Philadelphia, PA
01.2006 - 01.2011
- Supported diagnostic testing and automated analyzer performance to ensure high accuracy and timely results through effective collaboration with on-site technicians.
Education
Bachelor of Science - Medical Technology
Gwynedd Mercy University
Gwynedd Valley, PA05-2006
Associate - Healthcare Management
Rosalind Franklin University of Medicine And Science
North Chicago, IL06-2013
Skills
- Problem-solving capabilities
- Team-based problem resolution
- Client relationship management
- Epic and SCC expertise
- Process Optimization, Revenue Cycle Support, & Regulatory Compliance
- Microsoft office
- Problem-solving skills
- MS Excel
- Time management
Accomplishments
- Resolved application issues through collaborative client and end-user testing.
- Documented and resolved HL7 interface errors, resulting in 100% data integrity.
- Ensured consistent delivery of high-quality IT services and maximized system availability through precise LIS configuration and rigorous interface validation.
Certification
- ASCP Certified: Medical Technologist (MT) | American Society for Clinical Pathology | [2008]
- Epic Certified: Beaker Clinical Pathology | Epic Systems Corporation | [2025]
Languages
English
Hindi
Gujarati
Timeline
LIS Analyst (Application Analyst)
Houston Methodist Hospital
05.2021 - Current
Clinical Lab Technologist I
Illinois Department of Public Health
01.2010 - 01.2018
Medical Technologist (Generalist/Chemist)
St. Christopher's Hospital for Children, Erie Avenue
01.2006 - 01.2011
Bachelor of Science - Medical Technology
Gwynedd Mercy University
Associate - Healthcare Management
Rosalind Franklin University of Medicine And Science