Swetha Shamakoora
Cumming,GA
Summary
Around 5 years of IT Experience as a Business Analyst in multiple sectors with 3+ years of experience in Healthcare Insurance and 2 years of experience in the Retail industry. Knowledge and disciplined approach to gathering and understanding requirements, breaking down specifications into epics and user stories. Working alongside different departments to develop high-quality applications. Effective at making important team decisions focused on moving user stories through planning, pre-production, and production phases.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Scrum Master
CGI Technologies, Client - Cigna Healthcare
Atlanta, GA
07.2020 - 11.2023
- Building product roadmap and ensuring all the business requirements are presented as epics and are further broken down into user stories
- Created dashboards using various tools such as JIRA, and Confluence, to track project progress and milestones.
- Identified risks associated with sprint goals and worked with the team to mitigate them.
- Responsible for reviewing test cases and ensuring to meet all the functional requirements and participated in User Acceptance Testing against each sprint deployment
- Organized meetings between stakeholders from different departments to discuss potential solutions or strategies.
- Facilitated Scrum ceremonies, such as PI Planning, Sprint Planning, Daily Stand-Ups, Retrospectives, and Reviews.
- Maintained product backlogs, ensuring that items are well defined and prioritized based on business value.
- Conducted application review meetings with end-users to document and gather business needs and translate them into functional requirement documents.
- Performing UAT to ensure that the application functionality is are as per the specified requirements without any deviations and ensuring backward compatibility
- Facilitate meetings, and coordinate agreements and plans between all business parties, to ensure all needs are met and all teams have the necessary tools and resources to complete their tasks. Resulting in a 98% project completion rate for
the year. - Removed impediments and protected team members from interruptions and distractions to maximize productivity.
- Enforced scrum values such as transparency, respect, commitment, courage, focus, openness, and inspection.
Business Analyst
AT&T
Atlanta, GA
02.2018 - 06.2020
- Facilitated meetings to present findings and insights to stakeholders, fostering a data-driven decision-making culture.
- Assisted in the development of business cases for proposed initiatives, including ROI analysis.
- Created detailed process flows and user stories to document system requirements and design solutions.
- Performing User Acceptance Testing and review of test case results before Prod support deployment
- Facilitated Scrum ceremonies, such as Sprint Planning, Daily Stand-Ups, Retrospectives, and Reviews.
- Coordinated all Scrum Ceremonies including Sprint Planning, Daily Stand-ups, Sprint Demos, Sprint retrospectives, Backlog Grooming, and Release Planning.
- Tracked and worked with teams to remove impediments and collaborated with other teams in Agile Release Train to manage cross dependencies and risks.
- Guided teams in self-organization while encouraging and motivating teams to focus on iteration goals.
- Used metrics such as burndown chart, velocity chart, and capacity to track team's progress and health - Coached team members about agile processes, and frameworks.
Education
Master of Science - Biotechnology
Kakatiya University
Telangana, India.05.2010
Bachelor of Science - Biotechnology
Kakatiya University
Telanagana, India05.2008
Skills
- Skills: Requirement Gathering and elicitation, Documentation and Change Request Management, Postproduction support, SQL, working in Implementation & Maintenance projects
- Expertise in process improvement tools: SDLC, Agile & Waterfall methodology, Gap Analysis, Root Cause Analysis, Business process management, User Acceptance Testing, JIRA, Confluence
- Strong management, analytical, and critical thinking skills: Project Management, Teamwork, leadership skills, stakeholder management, Vendor (or) third-party management, multitasking, Excellent communication, and presentation skills
Accomplishments
- Consistently maintained high customer satisfaction ratings.
Certification
- Holding a Certified SAFe® 5 Advanced Scrum Master is a SAFe Scrum Master professional responsible for improving team results - https://www.credly.com/badges/06424e52-1d7d-425f-8927-e34c20069ea3/public_url
- Holding a Certified ScrumMaster® (CSM®) certification demonstrates knowledge and ability to support Scrum. - https://bcert.me/sovwatgoj
Timeline
Scrum Master
CGI Technologies, Client - Cigna Healthcare
07.2020 - 11.2023
Business Analyst
AT&T
02.2018 - 06.2020
Master of Science - Biotechnology
Kakatiya University
Bachelor of Science - Biotechnology
Kakatiya University
Similar Profiles
Siddharth SinghSiddharth Singh
Business Consultant (Business Analyst CPQ) at Zensar Technologies Pvt Ltd (Healthcare Diagnose Client)Business Consultant (Business Analyst CPQ) at Zensar Technologies Pvt Ltd (Healthcare Diagnose Client)
Lavan Kumar ThotaLavan Kumar Thota
Sr. Consultant at CGI INC - Multi ClientSr. Consultant at CGI INC - Multi Client
Harendra SharmaHarendra Sharma
Senior Software Engineer at CGI - Client ( SHELL )Senior Software Engineer at CGI - Client ( SHELL )