Syam Habib
East Brunswick,NJ
Summary
Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals.
Overview
10
10
years of professional experience
Work History
Pharmacy Operation Supervisor
LTC Scripts
08.2019 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Streamlined inventory management processes, leading to more organized and efficient stock handling system.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Reduced medication errors through diligent verification of prescription orders and double-checking of filled prescriptions.
Pharmacy Technician
PharmScript
05.2018 - 08.2019
- Managed a team of four in compounding, coding, filling, and labeling prescriptions
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Counted, measured and compounded medications following standard procedures.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Aided pharmacists in preparing sterile compounding products for IV administration using aseptic techniques.
- Managed opening and closing duties for pharmacy.
Customer Service Supervisor
Dicks Sporting Goods
09.2014 - 05.2018
- Managed a team of cashiers to provide exemplary customer service
- Performed managerial tasks daily to ensure team goals were being accomplished.
- Coached employees through day-to-day work and complex problems.
- Maintained up-to-date knowledge of company products and services, effectively communicating changes to the team for seamless customer support.
- Demonstrated exceptional problem-solving abilities in navigating challenging customer scenarios and finding solutions that met their needs as well as aligned with company policies.
Education
BA Healthcare Administration -
University of Arizona Global Campus
Chandler, AZ05.2020
Skills
- Framework LTC
- DocuTrack
- SureCost
- Dosis
- Parata
- Dispill
- Sig Codes
- CGMP/FDA Regulations
- Team Leadership
- Standard Operating Procedures (SOP)
- Staff Management
Timeline
Pharmacy Operation Supervisor
LTC Scripts
08.2019 - Current
Pharmacy Technician
PharmScript
05.2018 - 08.2019
Customer Service Supervisor
Dicks Sporting Goods
09.2014 - 05.2018
BA Healthcare Administration -
University of Arizona Global Campus