Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

SYD L. MARSHALL

Holt

Summary

To find a position where I can utilize my customer service skills to interact with the public and to give customers the best experience possible.

Overview

5
5
years of professional experience

Work History

Shift lead

Biggby Coffee
Haslett
07.2025 - 01.2026
  • Supervised daily operations and ensured adherence to company policies.
  • Trained new team members on customer service and coffee preparation techniques.
  • Managed inventory levels and organized stockroom for efficient access.

Barista

Starbucks
Marshall
03.2025 - 06.2025
  • Operated cash registers to process customer payments.
  • Placed orders with suppliers for delivery of products required for daily operations.
  • Adhered to health department regulations concerning sanitation standards.
  • Stocked shelves with ingredients needed to make coffee drinks.

Barista

Kuro Kirin
New York
11.2023 - 03.2024
  • Stocked shelves with ingredients needed to make coffee drinks.
  • Followed safety procedures while operating machinery such as grinders and espresso machines.
  • Greeted customers and took orders for coffee drinks, food items, and other beverages.
  • Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos

Barista

Nous Espresso bar
New York
06.2022 - 04.2023
  • Input orders into point of sale system and handled customer payments.
  • Cleaned and sanitized service or seating areas, complying to health protocols and food safety standards.
  • Prepared and served hot or cold beverages.
  • Recommended pastries and sandwiches to pair with customers' beverages.
  • Sliced fruits, vegetables and meats for use in food service

Barista

Biggby Coffee
Marshall
01.2021 - 09.2021
  • Ground beans for espresso shots according to individual customer specifications.
  • Operated cash registers to process customer payments.
  • Adhered to health department regulations concerning sanitation standards.
  • Stocked shelves with ingredients needed to make coffee drinks.
  • Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.

Education

New York Conservatory for Dramatic Arts - Musical Theater

New York Conservatory for Dramatic Arts

Olivet High School -

Olivet High School
Olivet, MI

Skills

  • Communication
  • Point of sale operation
  • Inventory management
  • Customer service
  • Team collaboration
  • Dependability
  • Flexibility

Affiliations

  • Humane Society of Southwest Michigan
  • Albion Community Theatre

Timeline

Shift lead

Biggby Coffee
07.2025 - 01.2026

Barista

Starbucks
03.2025 - 06.2025

Barista

Kuro Kirin
11.2023 - 03.2024

Barista

Nous Espresso bar
06.2022 - 04.2023

Barista

Biggby Coffee
01.2021 - 09.2021

New York Conservatory for Dramatic Arts - Musical Theater

New York Conservatory for Dramatic Arts

Olivet High School -

Olivet High School
SYD L. MARSHALL