Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Sydney Spatola

Pardeeville,WI

Summary

Focused professional skilled in stabilizing and assessing patients in emergency situations. Known for efficiency and accuracy in stressful situations with excellent decision-making skills and attention to detail. Possesses strong interpersonal skills to effectively communicate with patients, emergency personnel and medical staff.

Overview

4
4
years of professional experience
1
1
Certification

Work History

EMT

Ryan Brothers Ambulance
06.2021 - Current
  • Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
  • Conducted equipment and vehicle checks to maintain continuous and safe operation.
  • Maintained a clean and organized ambulance, ensuring optimal readiness for emergency calls.
  • Managed inventory of medical supplies, ensuring adequate stock levels for effective emergency response.
  • Upheld legal compliance standards by adhering to established protocols regarding documentation, treatment procedures, and communication practices within the EMS system.
  • Demonstrated strong decision-making abilities in determining the most appropriate course of action for each unique situation encountered in the field.
  • Updated professional knowledge through continuous training and education programs, enhancing overall service quality.
  • Increased patient comfort during transport by providing compassionate care and addressing individual needs.
  • Ensured patient safety by properly utilizing immobilization devices and administering appropriate treatments.
  • Supported fellow EMTs through active participation in shift debriefings, discussing challenges faced during calls to foster collective learning experiences.
  • Assisted with lifting and moving patients.
  • Administered CPR, oxygen and other life-saving medical treatments.
  • Responded to 911 calls for medical emergencies.

Customer Service Representative

Cardinal Heating And Cooling
08.2020 - 04.2021
  • Handled customer inquiries and suggestions courteously and professionally.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Updated account information to maintain customer records.
  • Answered constant flow of customer calls with minimal wait times.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Responded to customer requests for products, services, and company information.

Education

Bachelor of Science - Biology / Health Sciences

Aurora University
Aurora, IL

High School Diploma -

Sun Prairie High School
Sun Prairie, WI
06.2019

Skills

  • Maintained all proper documentation, completed on time through high call volume workloads (8-10 calls)
  • Able to work efficiently with coworkers and other medical field staffing to synchronize EMS interventions and possible continued patient care
  • Continue to maintain positive and upbeat attitude in the face of critical patients and scenes
  • EMT Basic certification - Paramedic Certification pending completion of course in June 2024

Certification

  • EMT - Emergency Medical Technician
  • CEVO- 2021-Current
  • CPR
  • ACLS & PALS Pending NREMT-P

Timeline

EMT

Ryan Brothers Ambulance
06.2021 - Current

Customer Service Representative

Cardinal Heating And Cooling
08.2020 - 04.2021

Bachelor of Science - Biology / Health Sciences

Aurora University

High School Diploma -

Sun Prairie High School

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Sydney Spatola