Sydney Glusak
Orlando,FL
Summary
Ambitious individual equipped to handle front desk operations greeting guests, routing correspondence, and solving immediate issues. Goal-oriented and meticulous professional with outstanding computer skills and telephone etiquette. Committed to contributing to company growth.
Overview
9
9
years of professional experience
Work History
Customer Service Staff Member
Publix
Orlando , FL
08.2022 - Current
- Handled cash transactions accurately by following established procedures.
- Kept updated on new products, services, promotions and pricing changes.
- Developed strong relationships with repeat customers by providing excellent customer service on each visit.
- Collaborated with team members from various departments to achieve common goals.
- Processed returns efficiently and effectively according to company policy.
- Maintained accurate records of customer interactions, transactions and feedback.
Shift Lead
Gringos Locos
Orlando, FL
06.2018 - 06.2021
- Assisted in the training of new employees.
- Conducted regular inventory checks to maintain accurate stock levels.
- Managed store operations during absence of Store Manager or Assistant Manager.
- Performed administrative tasks including filing documents, data entry.
Admissions Coordinator
Octane Raceway
Scottsdale, AZ
01.2016 - 02.2017
- Developed and implemented strategies to improve the admissions process.
- Maintained accurate records of admissions data and statistics.
- Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
- Greeted visitors and provided them with assistance.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
Education
High School Diploma -
Saguaro High School
Scottsdale, AZ05-2017
Skills
- File Management
- Data Entry
- Positive and professional
- Multi-line telephone skills
- Time Management
- Strategic Planning
- Multitasking and prioritization
- PC proficient
Timeline
Customer Service Staff Member
Publix
08.2022 - Current
Shift Lead
Gringos Locos
06.2018 - 06.2021
Admissions Coordinator
Octane Raceway
01.2016 - 02.2017
High School Diploma -
Saguaro High School