Sydnaye Delafose
Oxford
Summary
Entry-level nail technician with many years of practiced expertise in nail art as well as previous and current customer service skills. With skills dedicated to remaining up to date with the latest nail service technologies, designs, and trends. As well as being able to bring forth advanced nail technical abilities and the desire to provide clients with the best and most pleasurable salon experience possible.
Overview
3
3
Languages
1
1
Certification
4
4
years of professional experience
Work History
Financial Service Specialist
Michigan State University Federal Credit Union
Berkley, MI
12.2024 - 08.2025
- Provide superior member service by responding to members’ inquiries with urgency, process transactions accurately and with proficiency, personalizing interactions with recommendations of products and services specific to members’ unique needs.
- Manage time effectively while demonstrating initiative within the branch, consistently seeking opportunities for personal development and expanding knowledge to better serve members and the Credit Union.
- Consistently meet or exceed established performance metrics, contributing to the Credit Union’s goals and delivering a high standard of service.
Assistant Language Teacher
Interac Japan
Hokkaido, Japan
09.2022 - 03.2024
- Collaborated with Japanese teachers to present the English curriculum effectively.
- Prepared educational materials, conducted assessments, and provided feedback on student progress.
Member Service Representative
Community Choice Credit Union
Farmington Hills, MI
11.2021 - 09.2022
- Applied a member-centric approach to identify financial opportunities and improve members' financial lives.
- Assisted with account-related issues, processed loans, and ensured compliance with credit union policies.
- Conducted daily transactions, balanced accounts, and contributed to sales and organizational goals.
Education
Bachelor's / Licensing in Manicuring - Cosmetology
Dorsey College
Madison Heights, MI10-2026
Bachelor of Science - International Relations
Eastern Michigan University
Ypsilanti, MI04-2019
High School Diploma - General Studies
Nicolet High School
Glendale, WI06-2013
Skills
- Nail Art Design
- Customer Service
- Manicure Techniques
- Pedicure Techniques
- Sanitation Protocols
- Attention to detail
- Computer skills
- Trend Analysis
- Time Management
- Financial Services Expertise
Certification
- Barbicide Certifiied
- Infection Prevention Certified
- Business Analysis Certified
Languages
English
Native or Bilingual
Japanese
Professional Working
Korean
Limited Working
Timeline
Financial Service Specialist
Michigan State University Federal Credit Union
12.2024 - 08.2025
Assistant Language Teacher
Interac Japan
09.2022 - 03.2024
Member Service Representative
Community Choice Credit Union
11.2021 - 09.2022
Bachelor's / Licensing in Manicuring - Cosmetology
Dorsey College
Bachelor of Science - International Relations
Eastern Michigan University
High School Diploma - General Studies
Nicolet High School