Sydne Cantu
Patient Care Assistant
Conroe,Texas
Summary
Dedicated to nursing with experience in the industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with a focus on quality. Dependable and quick-learning team player with effective communication and organization skills. .
Overview
11
11
years of professional experience
Work History
Curbside Shopper
H-E-B Grocery
Conroe, TX
10.2013 - Current
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Worked productively with customers to meet order requirements and service expectations.
- Loaded and unloaded orders at customer's homes or locations.
- Noted customer special requests, preferences and favorite products in CRM to enhance service and build brand loyalty.
Receptionist
General Aviation Services
Conroe, Texas
07.2016 - 11.2018
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Confirmed appointments, communicated with clients and updated client records.
- Answered central telephone system and directed calls accordingly.
- Resolved customer problems and complaints.
- Managed multiple tasks and met time-sensitive deadlines.
- Corresponded with clients through email, telephone or postal mail.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Answered and quickly redirected large volume of calls on central system.
- Coordinated travel accommodations, agenda, and transportation for staff and out-of-town visitors.
Education
Associate of Applied Science - Nursing
Lone Star College System
Spring, TX05.2022
Skills
- Feeding Assistance
- Activities of Daily Living ADL Support
- Linen Replacements
- Emotional and Social Support
- Bedsore Prevention
- Vital Signs Collection
- HIPAA Compliance
- CPR Certification
- Calm Under Stress
- Willingness to Learn
- Patient Safety Management
- Attention to Detail
Timeline
Receptionist
General Aviation Services
07.2016 - 11.2018
Curbside Shopper
H-E-B Grocery
10.2013 - Current
Associate of Applied Science - Nursing
Lone Star College System
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