Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
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Sydne Morgan

Minneapolis,MN

Summary

With a proven track record at My Pillow, I excel in streamlining operations and enhancing customer satisfaction. My expertise in quantity calculations and exceptional customer service, combined with a friendly and outgoing attitude, significantly boosts team efficiency and client loyalty. Skilled in problem-solving and money handling, I consistently exceed performance goals.

Overview

2025
2025
years of professional experience

Work History

Warehouse Associate

My Pillow
Shakopee, Minnesota
11.2022 - 05.2024
  • Provided assistance in other departments as requested including shipping, order picking and packing.
  • Managed the receipting, stocking, picking and packing process for incoming orders from customers.
  • Managed a team of workers involved in receiving, stocking, picking and packing orders.
  • Utilized RF scanners for picking and packing operations.
  • Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.

Cashier Manager

Frankies Pizza
New Hope
  • Maintained accurate records of daily transactions, including deposits and withdrawals.
  • Performed regular reconciliation of cash drawers to ensure accuracy of funds.
  • Developed strategies to increase customer satisfaction and improve operational efficiency.
  • Processed payments by totaling purchases; processing checks, cash, credit cards or automatic debits; issuing change or receipts.
  • Monitored inventory levels to ensure adequate supplies were available for daily operations.
  • Provided guidance and assistance to new hires during the onboarding process.
  • Greeted customers promptly and responded to questions.
  • Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
  • De-escalated problematic customer concerns, maintaining calm, friendly demeanor.

Education

High School Diploma -

Cooper Highschool
New Hope
06-2017

Skills

  • Quantity calculations
  • Exceptional customer service experience
  • Money handling
  • Attentive
  • Attention to detail
  • Friendly and outgoing and will always go above and beyond for the customer and my team/ co-workers
  • CPR Certified
  • Problem-solving
  • Scheduling

Affiliations

  • Volunteer

Timeline

Warehouse Associate

My Pillow
11.2022 - 05.2024

Cashier Manager

Frankies Pizza

High School Diploma -

Cooper Highschool

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Sydne Morgan