Summary
Determined professional with dedication to hard work and team player attitude. Offers strong inventory management and product packaging abilities. Punctual and focused with physical strength to accommodate lifts up to [Number] pounds. Results-oriented sales worker engages with customers to help establish rapport. Proven track record of building customer relationships and successfully closing sales. Committed to delivering exceptional customer service and exceeding sales goals. Outside sales specialist with strength in negotiations, e-commerce and customer service. Excellent interpersonal and time management skills. Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions. Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level sales representative position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
4
4
years of professional experience
Work History
Warehouse Associate
Debbie's Staffing
06.2019 - 10.2022
- Conducted regular inspections and audits to check quality and verify inventory levels.
- Handled daily customer service aspects and maintained positive relationships with external customers and freight partners.
- Recorded daily incoming delivery information and obtained vendor signature on delivery tickets.
- Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
- Loaded, unloaded, and moved material to and from storage and production areas.
- Confirmed accuracy, quality and quantity of materials received and listed on BOL.
- Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
- Maintained warehouse accessibility and safety for customer traffic by discarding empty boxes and removing obstacles from aisles.
- Entered quantity received against purchase order in computer system.
- Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
- Consistently lifted materials weighing as much as 50 pounds.
- Performed inventory control, such as counting, and stocking merchandise.
- Worked safely around moving machinery.
- Trained and supervised new employees to apply best practices and comply with health and safety procedures and regulations.
- Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
- Operated forklift to safely move and safeguard stock and supplies in warehouse.
- Collaborated with various departments to manage timely delivery of orders and avoid delays.
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
- Completed cycle counts and monthly inventory.
- Performed general housekeeping and cleaning tasks.
- Checked packages and merchandise for damage and notified vendors.
Sales Associate
Compare Foods
08.2018 - 05.2019
- Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
- Contributed to team objectives in fast-paced environment.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Informed customers of promotions to increase sales productivity and volume.
- Consulted with businesses to supply accurate product and service information.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Developed and maintained strong working relationships with professionals within assigned territory.
- Developed, maintained and utilized diverse client base.
- Contributed to event marketing, sales and brand promotion.
- Generated new sales leads to achieve and exceed monthly sales goals.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Built relationships with customers and community to promote long term business growth.
- Answered customer questions about sizing, accessories, and merchandise care.
- Helped customers locate products and checked store system for merchandise at other sites.
- Solved customer challenges by offering relevant products and services.
- Quoted prices, credit terms and other bid specifications.
- Engaged with customers to effectively build rapport and lasting relationships.
- Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
- Presented professional image consistent with company's brand values.
- Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
- Trained new employees on customer service, money handling and organizing strategies.
- Met existing customers to review current services and expand sales opportunities.
- Negotiated prices, terms of sales and service agreements.
- Stayed current on company offerings and industry trends.
- Prepared merchandise for sales floor by pricing or tagging.
- Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs.
- Selected correct products based on customer needs, product specifications and applicable regulations.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Managed returns, exchanges and refunds in accordance with store policy.
- Kept detailed records of daily activities through online customer database.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Attended monthly sales meetings and quarterly sales trainings.
- Generated advertising brochure for vendor use.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Met with customers to discuss and ascertain needs, tailor solutions and close deals.
Education
Associate of Science - Computing And IT
05.2024
High School Diploma -
06.2019
Skills
- Bilingual
- Material Stacking
- Data Accuracy
- Inspecting Tickets
- Outgoing Shipments Oversight
- Optimize Storage
- Process Payments
- Leadership
- Obstacle Removal
- Basic Mathematical Calculations
- Forklift Operation
- Complex Problem-Solving
- Calculate Prices
- Forklift Safety and Operation
- Warehouse Operations
- Inventory Organization
- Efficient Routing
- Verifying Shipments
- Loading and Unloading
- Records Preparation
- Cycle Count Audits
- General Housekeeping
- Inventory Recordkeeping
- Occupational Health and Safety
- Merchandising and Display
- Excellent Driving Record
- Quantity Calculations
- Organized Paperwork
- Materials Handling and Transport
- Operations Support
- Cash Handling Accuracy
- Meeting Deadlines
- Customer Service
- Suggestive Selling
- Multitasking Strengths
- Excellent People Skills
- Speaking Clearly
- Quotas and Goals
- Product and Service Sales
- Reading Comprehension Skills
- Sales Expertise
- Negotiation Tactics
- Answering Customer Questions
- Sales Goal Attainment
- Listening Skills
- Sales and Marketing
- Adapt to Diverse Groups
- Money Handling
- Verbal and Written Communication
- Effective Selling Techniques
- Merchandising Proficiency
- Serve Customers
- Policy and Procedure Adherence
- Sales Training
- Sales Trends
- Microsoft Office
- Team Oversight
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Warehouse Associate - Debbie's Staffing
06.2019 - 10.2022
Sales Associate - Compare Foods
08.2018 - 05.2019
Davidson County Community College - Associate of Science, Computing And IT
West Davidson High School - High School Diploma,