Mental health professional dedicated to enhancing client well-being through evidence-based counseling and crisis intervention. Demonstrates strong collaboration with community resources to ensure comprehensive care and continuity. Known for exceptional interpersonal skills and a client-centered approach.
Overview
1
1
Certification
7
7
years of professional experience
Work History
Intern
Telecare Mobile Crisis Response Team
San Diego, California
01.2026 - Current
Assist in crisis intervention by providing support to individuals in distress.
Conduct comprehensive suicide risk, homicide risk, and mental status assessments to determine appropriate interventions and level of care.
Utilize de-escalation, crisis intervention, and trauma-informed care techniques to stabilize individuals experiencing psychiatric or behavioral health emergencies.
Collaborate with law enforcement, hospitals, emergency departments, emergency medical services, and community providers to coordinate crisis response and continuity of care.
Develop and implement safety plans while connecting clients to appropriate mental health, substance use, housing, and community resources.
Substance Use Case Manager
Pacific Recovery
San Diego, California
09.2025 - Current
Conduct observed and unobserved urine drug screenings in accordance with agency policies.
Provide case management services to individuals with substance use disorders, assisting clients in achieving treatment goals.
Monitor client progress, treatment compliance, and recovery milestones through regular follow-up appointments.
Collaborate with counselors, medical providers, and community agencies to coordinate client care.
Connect clients with community resources, including housing, healthcare, employment, transportation, and recovery support services.
Mental Health Counselor
CRF Behavioral Healthcare
01.2024 - Current
Maintain detailed records of client progress in accordance with HIPAA regulations.
Provide case management services including linking clients to necessary social services or community supports.
Provide individual and group counseling to clients struggling with mental health and substance use issues.
Provided crisis intervention services during emergencies, deescalating situations and connecting individuals with appropriate resources for ongoing support.
Conduct comprehensive risk assessments, implementing targeted interventions to mitigate self-harm behaviors and enhance client safety.
Care Coordinator
Gallagher Benefits Services
01.2023 - 01.2024
Reported health changes and provide proper documentation to appropriate staff.
Coordinated medical appointments, errands, and social events through client portal eClinicalWorks.
Engaged clients through conversation and companionship, promoting independence and meeting social requirements.
Upheld a safe environment for both staff and residents by adhering to established safety protocols.
Read and contributed to shift reports and care notes.
Waitress
Olive Garden
08.2019 - 01.2022
Took orders using standard methods and relayed them to the kitchen staff for faster table turnover, ensuring food freshness.
Welcomed and escorted guests to tables, while promoting daily specials to boost sales of popular food items.
Delivered accurate checks and processed bill payments in POS system.
Behavioral Advisor
Franciscan Alliance
07.2020 - 05.2021
Documented daily occurrences, activities, and incidents in EPIC.
Ensured resident's stability, safety, health promotion and maintenance, as well as development of daily living skills.
Conducted group communication pertaining to grief, anger, work, study, communication, addiction, relationships and self-esteem management.
Resolved conflicts by enforcing policies, ensuring a safe environment and supporting residents with various needs.
Supported adolescents with emotional and behavioral disorders by creating tailored coping strategies.
Intake Assistant
The Immigration Project
08.2019 - 06.2020
Scheduled appointments using Legal Server and follow up calls.
Lead outreach efforts to expand organization by attending workshops and fundraisers.
Interacted directly with new and existing clients to convey application details, payment methods, legal rights and any essential paperwork for service initiation.
Conducted interviews with participants to assess eligibility.
Education
Master of Science - Counseling Psychology
California Baptist University
Riverside, CA
12-2026
Bachelor of Arts - Psychology
Illinois State University
Normal, IL
12-2019
Minor - Spanish
Illinois State University
Normal, IL
12-2019
Skills
Crisis response
Risk assessment
Safety planning
Resource connection
Case Management
Individual counseling
Documentation Management
Certification
Level 1 Certified for Peer Mentoring
Professional Certification in Human Resources Management
Mandated Reporter for Department of Children and Family Services